Recent Storm Damage Posts

NEW - Roofing Services

12/29/2020 (Permalink)

After any size storm has gone through the area, SERVPRO of Marion, Adair and Russell receive a lot of calls concerning water damage. Many of these calls are caused by a roofing accident or leak. SERVPRO strives to be a one stop shop when it comes to your home, that is why we created a rebuild division to begin with. As the years have gone by, we had added even more services to help our customers. That is why we recently implemented doing emergency roof tarping. But we soon realized that that was not enough. Our question was who fixes the roof between when we tarp and then repair the home or business?

Our rebuild department saw this need and went to work.

We are proud to announce that we are doing both small roof repairs and roof replacement! We have a dedicated, experienced crew ready to respond to all of your roofing needs. Whatever you have going on, we have your back!   

To discuss a roof or set up a time to meet, contact our Rebuild Division Project Manager: Mike Witcher, at 270-670-1767!

Happy Holidays from SERVPRO!

12/21/2020 (Permalink)

Throughout the rest of the holiday season, SERVPRO of Marion, Adair and Russell Counties want to wish you a great rest of the year! 

Since this is a busy time of year, many families let their guard down and relax. While this is great to be able to do, we want to remind everyone that accidents still do happen on holidays. With SERVPRO being a 24/7 business, we have had our fair share of holiday emergencies. While we hope we are not needed, we do want to remind you that we are there in case anyone needs assistance. We have crews on call, ready to go. 

If you do have any questions, feel free to reach out to your local market representative, and we can help you out: 

Adair and Russell Counties Marketing Representative, Madison Short. 270-670-8661 

Marion County Marketing Representative, Tracy Foster. 270-734-4808

September Theme of the Month - National Preparedness Month – Wrap Up

9/30/2020 (Permalink)

September Theme of the Month - National Preparedness Month – Wrap Up

Each year September is National Preparedness Month. Every year, SERVPRO focuses the month around encouraging families to take this month seriously and participate in the activities outlined by

This year’s tasks were based around working to keep your family safe during a disaster. The weekly tasks included making an emergency plan for your home, building home, car and work emergency kits, educating yourself about each type of potential disasters in your area, and teaching the local youth about the importance of being prepared. also does a great job of outlining and highlighting things you may not have considered previously, and helping you prepare for them.

Thank you to each family that followed along each week and completed the tasks. You have accomplished a lot this month and should be proud!

If you just now found out about the program, it is not too late! Our blog posts and stay up year around, it is not too late to work through each step. As the 2020 motto for #NationalPreparednessMonth says, “Disasters Don’t Wait. Make Your Plan Today.”

Hurricane Laura Flooding Damage

9/15/2020 (Permalink)

This month being National Preparedness Month comes at a great time, with it being in the middle of the 2020 Hurricane Season. Already this month, we have had one major storm impact our county: Hurricane Laura. Being a Category 4 Hurricane, when she hit our coast, Laura caused major damage to multiple states, but mainly Texas and Louisiana.

Hurricane Laura caused a lot of destruction moving through the area to many different towns, buildings, homes and businesses. The one positive aspect was that with her taking time to build up, it gave residents several days warning before making landfall. With the locals having a little bit of time to make plans and/or evacuate the area, there were many lives saved.

Now that the storm is over, one of the hardest parts is here for families that evacuated: returning home. While you may believe you are prepared to see the devastation, there is no way to be 100% ready to see what happened to your busines, home and livelihood.  

SERVPRO is a franchise located in every state, and even around the world. At each local franchise, there are enough offices and crews on hand to handle any size job that may come their way. But there are instances, like when a major disaster strikes, when they may need to call in reinforcements. Once this happens, SERVPRO corporate then starts recruiting other trusted franchises to travel to the areas where the damage is.

Right after Hurricane Laura hit, SERVPRO of Marion, Adair and Russel Counties called upon to send teams to the Lake Charles area. We quickly accepted the invitation, grabbed our bags and hit the road. We have now had crews there for over two weeks, and we will be there as long as we are needed.

When you have any type of disaster, large or small, SERVPRO can assist you.

September Theme of the Month - National Preparedness Month - Week #3

9/13/2020 (Permalink)

September Theme of the Month - National Preparedness Month

Week #3 – September 13th-19th, Goal: Educate Yourself About Disasters and Emergencies

This weeks goals is all about educating yourself. In different parts of the world, you are more exposed to certain natural disasters. Start out by making a list of all the potential natural disasters in your area. Along with natural disasters, also think about other disasters that are not natural. Take time this week to go over and learn more about what you can do in each of these situations. Visit for an overview of each of these disasters:

Hazardous Materials Incidents

Home Fires

Household Chemical Emergencies


Landslides & Debris Flow

Radiological Dispersion Device

Severe Weather

Snowstorms & Extreme Cold

Space Weather

Thunderstorms & Lightning



Extreme Heat


Active Shooter

Attacks in Public Places



Chemical Emergencies




Nuclear Power Plants


Power Outages




There is also a lot of information listed where you can do to get involved and be proactive in your community, along with what you can do to help sooth your children’s nerves when it comes to disasters, and how to be prepared as a business owner.  

September - Theme of the Month

9/1/2020 (Permalink)

September - Theme of the Month

During September, SERVPRO of Marion, Adair and Russell Counties is focused on stressing the importance of being prepared in case of natural disasters. September is National Preparedness Month, and it is the perfect time to put your family’s minds at ease, and plan for how to overcome the worst! is a great resource for how to prepare your family for any disasters that may impact them. We will also be covering their recommendations over the month, so check back for each week for the week's tasks!

Week #1 Goal: Make a Plan– September 1st-5th

Step #1- Put a Plan Together

Different parts of the country are more at risk for certain types of disasters. Jot down a quick list of these disasters to use throughout building your plan!

Now that you have your list, ask yourself these questions while taking notes:

  • How will I receive emergency alerts and warnings?
  • Do I need to update my emergency preparedness kit?
  • What is my shelter plan?
  • What is my evacuation plan?
  • What is my household communication plan?

Use your answers to begin building your plan.

Step #2- Consider Specific Needs in Your Household

Once you have your plan started, it is time to look at what supplies you need to stock up on. A good way to start is by looking at each member of your family and thinking of any daily items they may need that could be hard to get a hold of during an emergency.

Step #3- Build a Family Emergency Plan

There are many different emergency plan templates to download online, so find one that fits your needs or create your own!  

Step #4- Practice Your Plan with Your Family/Household

Your plan should be almost completed at this time, so it is now time to thoroughly run over it to find any other weaknesses that may be hiding. After discussing these plans in depth with all family members, your small children may be a little nervous. Going over it will also help put their minds at ease, and make everything go smoothly in the event that you do use your plan during an emergency.   

After you have finalized your plan, print it out and put it in a safe place, and mark your calendars for 6 months down the road to update and practice again!

Tarping Services

8/6/2020 (Permalink)

Tarping is a service that many people do not think about until they need it, and you may not know who to call when that time comes. When a storm or disaster strikes, SERVPRO of Marion, Adair and Russell Counties has your back. We are here to respond 24/7, and are able to handle all of your issues and needs. We implemented this service once we noticed a lack of availability in the community. Being in the water business, we know that the longer the damage sits, the worse it gets. It is important to stop the damage from getting worse as soon as you find it. With our business already being open 24/7, we realized this is a perfect service to offer our customers, and that it could really help minimize their damage when a disaster or storm strikes the area.

When tarping services are needed, you may not know the extent of the damage quite yet, or how you will want to proceed at the time. We want our customers to know that if they call us, they are not obligated to use our services throughout the rest of the job. We are Here to Help in any capacity needed, including JUST tarping up your home or building.

Give us a call for more information! 

Staying Safe from Kentucky Storms this Summer.

6/15/2020 (Permalink)

Spring and Summer in Kentucky can bring heavy rains, lightening, high winds and even the occasional tornado. Knowing what to do when these things occur can give your family and your property the best chance at emergency unharmed. 

Before The Storm

It's a good idea to have a plan, a designated safe spot and an emergency kit prepared before a storm ever strikes. 

  • Know safety precautions for any possible circumstances, have a plan in place and make sure everyone in the house knows what that plan is and how to follow it. 
  • Assign a designated safe room for strong storms and possible tornadoes. Whether it's in the basement or an interior room with no windows, everyone should know where to go so they can get there quickly.
  • Have an emergency kit prepared. This should contain things like a flashlight, first-aid kit, weather radio, extra batteries and a battery powered phone charger. Make sure it's kept in a designated location and that everyone knows where to find it quickly. 

During a Storm

  • Get everyone to your designated safe place as soon as possible and stay there until the storm is over.
  • Turn on your weather radio (from your emergency kit) and stay alert. Pay attention to develops and warnings. 
  • If you get caught out in your vehicle or live in a mobile home, leave your car or home, find a low-lying ditch (where it won't flood) and lay as flat as possible until the storm passes.

After a Storm

  • Stay away from downed power lines and any standing water or metal objects located near downed lines. 
  • Vacate and do not re-enter any buildings that have sustained structural damage.
  • Turn off the meter if you smell gas. 
  • Check on neighbors. Especially those who are disabled or elderly.
  • Never swim in, wade through or drive through flood waters. 

If your home sustains storm damage; we'll be there for you. Call us at 270-402-8170 for your FREE consultation. 

Ask Clint: What's it Like to Respond to a Storm?

6/12/2020 (Permalink)

Male SERVPRO employee in a black hat Meet Clint and find out what it's like to respond to a National Disaster!

We sat down with our Production Manager to ask him what it's like to respond when a catastrophic weather emergency causes damage to a town. 

You love to travel on "storm". Why?

Clint: Well, unfortunately, natural disasters do happen and it's just nice to be able to be able to go into an area that's just had a tornado or a flood or something and help these people get their lives back together. 

What's it like when you first arrive?

Clint: When we first arrive on the scene, it's crazy. We usually have a few different SERVPRO franchises there and the streets are just full of green vehicles. It reminds you how large our network actually is. It's just craziness though. There's so many people to help and you want to get to all of them as quickly as possible.

What Makes SERVPRO uniquely able to handle large losses like that?

Clint: The urgency that we live by certainly. When someone experiences an event like that or even a water or fire loss that's not part of a massive situation; you have to get in there quick. You want to minimize the damage as much as possible. Beyond that, our processes and quality control measures ensure that we can handle large jobs or multiple jobs and stay organized and on track. 

You don't have to experience this kind of damage to need a pro. If you have water, fire or mold damage to your home... call us today. We'll be glad to help! 270-402-8170

Protect You Home from Summertime Storm Damage with these Easy Tips

6/10/2020 (Permalink)

Nighttime storm with a lightening strike over several houses Storms can be beautiful; but they can also cause major damage.

Summertime is a time for grilling, swimming, kayaking, hiking and otherwise enjoying the bounty of activities that we're blessed with here in Kentucky. But, it can also be a time for strong storms that can cause property damage to your home. What can you do to protect your home before a summer storm strikes?

Clean Gutters

Regularly inspect gutters for leaves, dirt and other debris that can cause clogging. If water can't drain properly off your roof, it may find other ways in like cracks in shingles or flashing. 

Inspect and Maintain your Roof

Your roof should be inspected annually and any issues found should be resolved as soon as possible. During a storm, broken or degraded shingles or compromised flashing can allow water to seep into your home. This could cause, not only water damage now, but mold shortly after. 

Don't Neglect your Yard

Stay mindful of diseased, weak, dead and hollow trees. These may not be able to withstand the winds of a strong storm and could smash into your house or cause other damage as they fall. Another thing to watch for outside, is the slope of your landscaping. Landscaping should gently guide water away from your house instead of sloping towards your foundation. That's an easy invitation for outside water to seep in. 

Check your Foundation

Speaking of outside water, a cracked foundation is a great place for water damage to start. You should check your foundation routinely for gaps or cracks and remedy them as soon as possible. Outside water is generally not covered on homeowner's insurance and, like all water damage, can cause mold if left untreated. 

Inspect Window and Door Seals

Not only can faulty door and window seals lead to an increase in utility costs and leave you vulnerable to unwanted visitors like ants; they can also set your home up for water damage. During a storm or flood, water can seep in under improperly sealed doors or around windows and cause damage to drywall, flooring and contents. These should be inspected frequently and repaired as necessary. 

Whether it's water, fire or mold; damage to your home can be inconvenient and stressful. Don't try to handle it yourself. Let our highly-trained technicians ease your burden and get you back to your life. Call us today for a FREE consultation.


Storm Damage Restoration

6/9/2020 (Permalink)

Split screen image of a storm damaged basement before and after mitigation When this basement flooded, we were able to respond quickly and get our neighbors back to their lives!

When a storm hits your Kentucky home, it can be a chaotic and stressful time. But, we're here to help! From boarding up windows and roofs to packing out fire damaged contents and even completely rebuilding your home....we're always here when you need us. Always have been and always will be. 

Our services

Board up

From hail damage to collapsed roofs and lightening strikes, we've seen it all. Whether you need the roof tarped or the windows or doors boarded up.. we do that. 


Water or fire damage to drywall, flooring, contents and other materials in your home can cause many more problems if left untreated. Why risk it? We always try to mitigate the damage first to save you time and money. However, if that's not possible, we're also experienced in reconstruction.


Spring and Summer can bring a lot of rain in Kentucky and we're no strangers to flooding here. Water mitigation is our primary business and our IICRC certified teams can have you back to your life in no time. 


Fire mitigation is another common area that we're highly experienced in. Whether it's from a lightening strike to the roof or something else, we can pack out and clean damaged contents, mitigate structural damage or even perform a total rebuild of your home. 

Clean up/pack out

Have a rental property that's been abandoned and suffered damage? Or a basement that was being used for storage and is now flooded? Don't worry. Our crews can remove those contents and get your space cleaned up "Like it never even happened."


From wet documents, books and other paper items to clothes, furniture, toys and sentimental items, if it can be restored to preloss condition we do that too. 

For more information on our services please visit our storm damage services page at: or give us a call at 270-402-8170!

When a Storm Damages Your Home or Business: We're Ready to Respond Quickly.

6/8/2020 (Permalink)

Damaged Basement Due to Storm Water Before and After When this basement was damaged by storm waters, your local SERVPRO technicians rushed to the rescue and saved the day!

Call the Experienced Pros

When your home or business has been damaged by a storm, don't trust your biggest investment to just anyone. Here at SERVPRO of Marion, Adair & Russell Counties, restoring storm- and flood-damaged properties is the cornerstone of our business.

Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. Whether your property is here in our coverage area in Kentucky, or in another state, we specialize in mobilizing quickly and mitigating your damage so you can get back to life. 

Our crews have extensive experience here in Kentucky and have traveled many times to aid people in places like Chicago, North Carolina and Nashville. We are dedicated to responding immediately, which helps to minimize secondary damage. Life and property damage are sometimes unexpected but you'll always know what to expect from us! When you call; we come. We strive to provide fast and efficient service that takes your storm damage from a mess to a memory. We're "Faster to any disaster"! 

Are You Prepared for an Earthquake?

8/30/2019 (Permalink)

Did you know that Kentucky is located near a major seismic zone known as the New Madrid Seismic Zone? 

If an earthquake should happen....would your family be ready? make sure they are with these earthquake preparedness tips. 

  • If you're indoors when an earthquake begins: drop to your hands and knees. Cover your head and neck with your arms. Crawl under a sturdy table or desk if nearby. Hold on to any sturdy furniture until the shaking stops. If a table or desk is not close, crawl next to an interior wall.
  • Create a family emergency communications plan that has an out-of-state contact.
  • Plan where to meet if you get separated.
  • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle.
  • Consider each person’s specific needs, including medication. Have extra batteries and charging devices for phones and other critical equipment. Do not forget the needs of pets and service animals.
  • Consider obtaining an earthquake insurance policy. A standard homeowner’s insurance policy does not cover earthquake damage.
  • Consider making improvements to your building to fix structural issues that could cause your building to collapse during an earthquake.

Simple Tips to Keep Ahead of Summertime Storms

5/28/2019 (Permalink)

Summertime in Kentucky brings fun, sun and lots of time on the lake but it can also bring some pretty strong storms. Here at SERVPRO of Marion, Adair & Russell Counties we want to make sure you stay prepared for these storms so you can keep your family safe. 

Before the Storm

  • Build an emergency supply kit and make sure you have a communication plan.
  • Unplug any electronic equipment.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle. 
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates.
  • Avoid contact with corded phones. Cordless/cellular phones are safe to use but it's a good idea to store a battery-operated phone charger in case power is out for a while.
  • Avoid contact with electrical equipment or cords.
  • Stay away from windows and doors.
  • Unplug appliances and electrical items, like computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Stay away from downed power lines and report them immediately.

Ways to Help a Storm Ravaged Community

5/28/2019 (Permalink)

With hurricane and tornado season approaching, it's a great time to prepare for storms. Whether your area is impacted or somewhere else, we can all band together and put everyone's lives back "Like it never even happened". 

At SERVPRO of Marion, Adair & Russell Counties,  our sense of community extends far beyond just Kentucky. In times of need we have been to many other areas to do our part to help them recover.

These products are easily attainable and always appreciated after a major storm event. 

There's no need to run right out and buy everything listed here. But, if everyone bought even a few, we could all be ready to put our communities back together or help a neighbor!

Non – Perishable Food Items

Manual Can-Openers

Plastic Food Containers

Zip-Lock Bags

Easy Open/Pop-Top Foods

Snack Foods

Bottled Water or Gallons of Water

Healthy Juices


Plastic Service Products (Plates/Cups/Cutlery/Etc.)

Baby Supplies


Personal Care Items

Infant/Baby Formula

Personal Care




Adult Diapers/Depends

Feminine Hygiene Items

First Aid Kits

Antibacterial Wipes of Hand Sanitizer

Shelter Supplies

Tarps/Work Gloves


Emergency Candles


Plastic Totes w/Lids

Pet Supplies

Food – Cans/Bags


Household Items

Cleaning Supplies

Mops/Brooms/Dust Pans

Paper Products

Laundry Detergent


Trash Bags - All Sizes

Any items you collect for donation can be taken to non-profits such as the Red Cross or local groups. Typically these donations are tax deductible. 

Should a weather event impact our area leaving you with any storm damage, water damage, fire damage or mold, give your specially-trained team at SERVPRO of Marion, Adair & Russell Counties a call. We're always just a phone call away at (270) 402-8170. 

Signs That Your Roof Has Sustained Storm Damage

5/22/2019 (Permalink)

After a storm it's not always immediately apparent whether or not your roof has sustained damage. These tips are not comprehensive but they are a quick, simple guide to determining the probability that your roof may be setting you up for water damage inside your home.

Loss of Granules on Shingles

Shingles are covered in granules. These granules protect the surface of your home from UV rays and inclement weather. If you notice granules in your downspout or around your home it may be a sign that your shingles need replacing. 

Hail Damaged Shingles

Shingles should be inspected for damage after a storm has occurred. Dents, lifting, bruises, broken edges and other damage may not be immediately apparent from the ground. 

Dented Gutters and Flashing

Gutter and/or flashing damage could indicate the possibility of roof damage as well. If gutters or flashing is dented and/or damaged, the possibility of roof damage should be considered as well. 

What You Should and Shouldn't Do When a Flood Occurs

5/22/2019 (Permalink)

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Are You Prepared for a Power Outage?

5/21/2019 (Permalink)

Warmer weather often brings stronger storms to Kentucky. Extended power outages may impact your home and even whole community. A power outage is when the electricity goes out unexpectedly. A power outage may:

  • Disrupt communications, water, transportation and other emergency services.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent the use of medical devices.


  • Keep freezers and refrigerators closed to keep what cooler air is left inside contained.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors. Especially those that are elderly, young and/or live alone. 


Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Know how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Stock batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems and monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

What To Do Before, During and After a Major Storm Event

5/21/2019 (Permalink)

Severe weather can cause damage to your home, property or business. Your first priority is to stay safe during the storm.  When the storm is over, call the restoration pros of SERVPRO of Marion, Adair & Russell Counties. 

Here's what FEMA says about floods:

Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water or it may cover a house to the rooftop. Floods that happen very quickly are called flash floods.

Before a storm

  • Build an emergency kit.
  • Make a family communication plan.
  • Inform other family members and/or neighbors if you hear a flood warning on the TV or radio. This allows everyone to prepare themselves. Communicate the importance of staying near an adult to children. 


  • Listen to authorities and safety officials.
  • If there's any possibility of a flash flood, move immediately to higher ground. 
  • Help your family move important items to an upper floor if there's time. 
  • Do not walk through moving water. Even 6” of water can make you fall.
  • Ensure that everyone stays together. 


  • Account for everyone and continue to stay together. This is especially true in the event that aid and/or rescue is needed.
  • Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
  • Stay away from moving water. It can knock you off your feet and carry you downstream or cause injury or drowning.
  • Stay out of the way of emergency workers so they can do their job easily.
  • Call in professionals to aid in remediating  damage. Flood waters can be contaminated and cause further concerns such as mold. Special equipment may also be needed to mitigate and remediate damage. 

Professional Storm Restoration Services Provide the Best Solution

5/22/2018 (Permalink)

Natural disasters can happen fast. Even if storms or other weather events are expected, storms can suddenly change course and become worse than projected. They can leave things like hurricane damage, excess ground water, flood water from river flooding, hail damage, frozen pipes, ice damming and ice damage behind.

When there is storm damage that includes wind damage, flooding, roof damage, a roof leak requiring roof repair, and water damage to your home or business you need the professional services of experts in storm restoration. The faster you get expert help with wind or water damage, the less permanent destruction you'll see.

Professional Help is Best

It's always best to hire experts in storm restoration when the unthinkable has happened. They can remove flood water and dirty ground water thoroughly. They know how to extract water fast with professional water removal using drying equipment, before standing water can create more damage from mold and mildew. Water restoration is a complicated process.

Professionals get businesses or homes dry again by using proven water restoration techniques. They'll sanitize and deodorize areas that have experienced flooding, whether it resulted from hurricane damage, river flooding or tornado damage. Professionals use special sensing equipment to find hidden water damage behind ceilings or walls. Storm restoration is something you never want to tackle on your own. It needs to be done right.

Steps Behind Water Extraction

When you call water restoration experts, the first step they'll take is to come to the home or business to evaluate the extent of water damage. Since they've seen the damage that comes from flood water, ground water, hurricane damage and storm damage, they have experience that helps them to know exactly what methods will be best for your storm remediation. Here are some of the steps they'll take:

- Water Removal - The first thing professionals do is remove the water quickly. Using specially designed flood pump technology and industrial strength wet and dry vacuum equipment, thorough home restoration will soon be underway. In cases of river flooding or damage by other types of standing water, after a flood pump is used, the water is evaluated for levels of bacteria and put into a category.

- Professional Drying - Professional, industrial grade dryers are used in water restoration service. After flood pumps have removed water, it's crucial to begin the drying process. Even when things look dry to the touch, they can still be wet. Specialty blowers are used to create airflow across previously flooded surfaces.

- De-humidification - A special complementary service to drying makes sure water is thoroughly removed from drywall and other building materials. Experts in storm restoration use specially designed meters to track the drying progress to be sure you get the most effective storm remediation.

- Cleanup and Sanitizing - After water is removed with a flood pump and other equipment, a critical part of your total home restoration is to have the area professionally cleaned and sanitized. River flooding and flooding due to hurricane damage or other storm damage features ground water and flood water that can be filled with bacteria or potentially dangerous organisms. Sanitizing after storm damage is an important part of storm remediation.

Winter Storms Create More Challenges

Winter storms like blizzards and whiteout situations can create ice damming, frozen pipes, hail damage, ice damage, wind damage and other problems making home restoration a challenge. There may be denting from hail damage, ice dam formation, frozen pipes, roof damage, severe ice damming, wind damage and damage from a roof leak requiring roof repair. These situations call for professional storm remediation. Frozen pipes require specialized treatment to thaw. Roof damage with a roof leak needs to be assessed so problem areas can be fixed correctly.

In an ice dam situation, shingles and gutters can be permanently damaged if it isn't corrected early. Ice damming left unchecked can lead to further flooding or roof leak scenarios leading to expensive roof repair situations. Wind damage, hail damage, ice dam events and ice damage can be incredibly destructive. Ice damage including an ice dam can lead to roof damage needing roof repair due to excessive weight. Professional home restoration is always the smart choice.

Best Tips for Getting Rid of Bad Smells After Flooding

5/22/2018 (Permalink)

Drying system in use after flood damage.

Flood water can leave your home with a funky smell. Whether the flood introduced mold growth or caused a sewer backup, you don't want to let the bad smell linger in your home any longer than necessary. It can be hard to completely remove the odors on your own. After all, it could take some high-quality equipment to really rid your home of the aromas. When you want to do more than cover up a funky odor, you need to turn to water and storm damage remediation experts. Consider these tips as the professionals get to work:

• Find the Source: Bed smells usually have a source. When you find the source, such as sewage loss or mold growth, you can address the problem better.
• Get Rid of Water: Before you can really take care of the scent problem, you need to make sure the water issue is cleared up. Removing excess water from your home can also help you avoid further damage.
• Disinfect the Area: Using a powerful cleaner can help you kill the fungus or bacteria causing the smells. If you don't clean the area, you may only end up covering up the unwelcoming odors.
• Deodorize the Area: After a thorough cleaning, you can start the deodorization process. Your cleanup team may want to spray the area directly.
• Deodorize the Air: Because scents can waft throughout a home, you may also need to use a mixture to absorb the smells from the air. You may be able to use items you have on hand, such as cat litter, vinegar or baking soda, to freshen the air.

Flood water can cause a lot of issues in your home. After the waters have been cleaned up, you may notice a lingering aroma. This could be due to mold growth or dirty water. With a little bit of work and some help, you can get rid of the bad smells.

Be Ice Storm Ready

5/17/2018 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

Do you have an ERP for your business? Ask your SERVPRO Sales and Marketing Representative

SERVPRO Storm Teams

5/17/2018 (Permalink)

As we all know, almost everyone has been touched by a weather event in the U.S. over the past few years. Sometimes we know a storm is coming and we prepare the best we can and it still isn’t enough. Neighborhoods, cities, towns and even states are displaced by storms. All resources are stretched to the breaking point including shelter, food, and water. These are just the basic of necessities that are hard to take care immediately following a devastated storm. We at SERVPRO have teams all over the country who are called Storm Teams. These Storm Teams have the equipment, manpower and knowledge to hit the ground running to help clean up and restore after a disaster. Our corporate office does a great job of dispatching our Storm Teams to right place so that we can help communities get back on their feet. SERVPRO works with the people, insurance companies and authorities to get the area back to normal as quickly as possible. When you see the next storm headed to a city rest assured SERVPRO is ready to respond where we are needed.

What To Do During A Flood

5/17/2018 (Permalink)

Staying Safe Indoors
  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded.
  • Dispose of any food that comes into contact with flood water .
Staying Safe Outdoors
  • Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don't walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

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Make Sure To Be Prepared. Have A Survival Kit!

5/17/2018 (Permalink)

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).
  • Flashlight [Available on the Red Cross Store]
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]
  • Extra batteries
  • First aid kit [Available on the Red Cross Store]
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket [Available on the Red Cross Store]
  • Map(s) of the area

Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:

  • Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)
  • Baby supplies (bottles, formula, baby food, diapers)
  • Games and activities for children
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Two-way radios
  • Extra set of car keys and house keys
  • Manual can opener

Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:

  • Whistle
  • N95 or surgical masks
  • Matches
  • Rain gear
  • Towels
  • Work gloves
  • Tools/supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Plastic sheeting
  • Duct tape
  • Scissors
  • Household liquid bleach
  • Entertainment items
  • Blankets or sleeping bags

Click here for more information - Red Cross Survival Kit