Recent Water Damage Posts

Home and Business Water Damage Prevention

6/17/2021 (Permalink)

Two pieces of SERVPRO green quipment drying out brown carpet in a water damaged home. Orange SERVPRO house in corner This home was water damaged, and we are working to dry out the carpet for reuse!

Over the years, the vast majority of calls that we receive concerns water damage. Fire and water damage are the two main reasons that SERVPRO is contacted. But many people do not realize that even with fire jobs, often times water damage is also present. Fire is typically put out by water, so when the fire department is onsite, many times parts of the building is also wet.

But the most common reason we are called to a home or business to clean up water is because of a busted pipe.


The most water pouring into the building, the more damage it is going to cause. Coming from a restoration company, your first move should always be to shut off the water source.


Most of the time this would be the main water supply. If you do not know where your supply cut off is in your home or office, make it a priority to find out and educate everyone in the area.  Below is how much damage a single pipe can do per minute:

A ½ inch pipe can spill up to 50 gallons a minute

A 1-inch pipe can spill up to 210 gallons a minute

A 2-inch pipe can spill up to 850 gallons a minute

This is why it is so important to prevent as much damage as possible when in this situation. It is also important to call the professionals as soon as possible to let them get to work and start fixing the problem. SERVPRO of Marion, Adair and Russell Counties are Here to Help ® at a moment’s notice with 24/7/365 services available.

May - Theme of the Month

5/17/2021 (Permalink)

May - Theme of the Month

There is one area of the home that is a prime suspect for issues, but it rarely checked on until a problem happens: your water heater. When you are planning your Spring Cleaning this year, add this to your list of things to check on and clean out. Like any other item, the better care you provide it, the higher the chances of extending its life, your water heater is no different. Below is a list of things you can do to help prevent any damage from occurring over the years:

Maintenance Tips:

Adjust the Temperature, Insulate the Pipes, Insulate the Heater, Test the TPR Valve, Check the Anode Rod, Drain the Tank and Wash Out Sediment

For more information visit:

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

4/7/2021 (Permalink)

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

When calling us, you the first thing to expect both timely and friendly service on the phone. Our trained customer service representatives are ready to help the second you are connected. Our goal is to make the loss as easy as possible to help put your mind at ease every step of the way, starting with the first call.

We also strive to have…

Fast Response

Be onsite as quickly as possible to prevent more damage from happening to your home, business or contents. We do this by being open 24/7/365, even on holidays and weekends.

Timely Service

Emergency jobs will have a crew member onsite within 4 hours, unless otherwise requested.

Visual Inspection / Verbal Briefing

“Should I file an insurance claim or pay out of pocket?” is a common question we get.

Our trained professionals have the ability to walk a property and to see what would be the best course of action for the home or business owner when it comes to payment method. We can help advise the insured on if it would be beneficial or not to file a claim.

Let us make it “Like it never even happened.”


2/10/2021 (Permalink)


Through Friday, February 12th, Kentucky is experiencing major winter weather in the form of both ice and snow. There is currently an Ice Storm Advisory throughout the rest of the week and into the weekend. states that significant ice and snow mixture will be hitting us during these days, and there is a large chance of both power loss and tree damage. It is advised to limit travel and to take extreme caution while traveling if needed. It is also encouraged to get enough groceries for into next week if you are not stocked up.  

Current predictions state that the weather will remain low and freezing will continue. Because of the possibility of power outages, it is even more important to prevent frozen pipes in your homes or businesses while you can. Here are a few ways to do this below.  

Leave the heat on and turn it up slightly.

Continually drip faucets.

Cover outside faucets with specialized covers. You can get these at most stores or online.

Open interior doors to promote air flow throughout the different rooms.

Leave garage doors closed to trap warm air inside the building.

Cabinet doors with pipes should be opened to promote warm air flow inside, especially at night.

SERVPRO of Marion, Adair and Russell Counties have crews ready to go if you do experience a water issue. Give us a call as soon as you notice damage to minimize it!  

December – Theme of the Month

12/9/2020 (Permalink)

December – Theme of the Month

Now that the weather is getting consistently colder, SERVPRO is how experiencing a higher rate of calls about frozen pipes. Throughout the month of December our team is focusing on what to do if it happens and how to prevent it. 

Before you have a frozen accident, follow these tips to avoid disaster!

While Temperature is Low, Drip Faucets

For Better Air Flow, Keep the Interior Doors Open

Even When Not Home, Keep the Thermostat Consistent

To Promote Air Circulation, Open Cabinet Doors

When Not in Use, Close the Garage Door

If you suspect a frozen pipe…

Find the water main shut-off valve.

Turn on the faucet so thawing water can flow and relieve pressure.

Begin to slowly warm the pipes with a heater or hairdryer.

Look for water damage caused by small leaks or cracks in the plumbing.

Last, give us a call right away if you find any damage before it gets worse.

SERVPRO of Marion, Adair and Russell Counties, Kentucky – 270-402-8170

October - Theme of the Month

10/1/2020 (Permalink)

October - Theme of the Month

It is now officially fall! It is the perfect time to announce the October theme of the month being all about preventing damage through the winter months. There are a lot of different things you can do to prevent damage from happening to your property, but here are several quick, but important steps to take!

  • Winter Supplies Check – Here in Kentucky, we do not experience a lot of snow, but when we do, it is sometimes a lot! Make sure to check now and make sure you have a good snow shovel or snow blower on hand. It is also a great time to check each vehicle you own to make sure they all have ice scrapers and anything else they may need during cold weather.
  • Check Air Filters – If you do not already regularly change your air filters, and this is a great time to start. The less debris caught in filters, more efficiently your system can run.
  • Clean Gutters – Especially in homes where there are a lot of trees around, gutters can quickly build up and become clogged.
  • Check for Drafts – When there are drafts around your doors and windows, the heat you are paying for quickly escapes.
  • Store Water Hoses – Putting away your garden hose for the year can help prevent frozen pipes from happening. As water freezes, it quickly expands, and can easily cause a pipe to bust.
  • Lawn Fertilizer – This may seem premature, but thinking about spring time, being proactive about your lawn can pay off! Putting down seeds and fertilizer early gives the seeds all winter to work their way deep into the ground where it can be the most useful.
  • Outdoor Furniture– Once the weather is too cold to use your outdoor furniture, it is a great idea to store it inside a garage or building or use winter cover to protect from harsh conditions. This can help make your furniture last as long as possible!
  • Fix Driveway Cracks– Small cracks can cause damage to your driveway. When water gets caught and freezes, it can cause major cracks. Filling in the small cracks now can prevent worse damage later!
  • Alarm Batteries – While this should be done at least twice a year, fall is a great time to start building the habit! Replace any batteries that are old or seem to not be fully charged.

Commercial Water Damage

7/6/2020 (Permalink)


While some water issues are small and do not seem like a big deal, it is important for your business to be vigilant and take care of any issues you notice very quickly. While a pipe leaking a few drops a day may not seem to not cause any problems, those drops could easily build up over time and cause major mold issues. The leak can also signal a weakening pipe, which could then cause a busted pipe over time.

No matter what the situation is, SERVPRO of Marion, Adair, and Russell Counties, Kentucky can help make it “Like it never even happened.” Give us a call for more information and to get an appointment time. You will be asked to provide some basic information when you call, which includes:

The business name, address, contact name and number, insurance information (if applicable), square footage of damaged area, what caused the damage, has the source been fixed, is there any standing water, and is there electricity available onsite.

Having as much of this information as possible is key in quickly and efficiently moving the job along.

Does My Homeowner's Insurance Cover My Water Damage?

6/15/2020 (Permalink)

Homeowner's Insurance protects your home (and biggest investment) when life throws you a curve ball. But, there are limitations and exclusions. It's important to know what's in your policy. The following explanations are not exhaustive, but based on a typical policy. 


Any damage determined to be caused by a weather event, such as weight from snow is typically covered. However, if the cause of a roof collapse is determined to be neglect...that's probably not covered.

Plumbing and Appliances

Water damage from a "sudden burst or blockage," may be covered on your policy. This includes: water heater issues, faucets, HVAC units and supply lines. 

Fire Related Water Damage

If you experience a fire, the sprinklers will activate and/or the fire department will use water to extinguish it. The water damage resulting from extinguishing a fire is typically covered.

Malicious Activity

Water damage due to vandalism or the intentional causation of damage from someone unauthorized to be in your residence, is typically covered. 

What Doesn't it Cover?

Typically homeowner's insurance doesn't cover outside water, sewage water or issues due to neglected plumbing. There are ways to help avoid the possibility of an uncovered water damage. FEMA offers flood insurance in some areas and most insurance policies can provide riders that will help cover sewage water. 

Why Can't I Clean Up My Own Water Damage?

6/12/2020 (Permalink)

Flooded Hallway Water in the pool is a good the hallway...not so much.

Equipped with towels or shop-vacs, you can remove visible water. However, water migrates to dry areas, so there could be issues looming behind your baseboards or drywall or underneath your flooring. Our team arrives and not only addresses any visible water but also addresses hidden moisture that causes extensive water damage in Kentucky without proper mitigation. Untreated moisture can cause mold quickly. 

Water always takes the path of least resistance. Once water escapes its container, it spreads out and hits the walls, structural framing, and nooks and crannies invisible to the naked eye.

When you call our water restoration technicians , we arrive on your property with advanced technology that allows us to facilitate proper drying and moisture detection.

  • We use water extraction tools to remove stagnant water.
  • Moisture meters, thermal imaging cameras, and other devices help us to locate hidden water pockets without removing large amounts of unnecessary structural material.
  • Air movers, fans, and dehumidifiers strategically placed in the water loss zone help amplify dry times.
  • Consistent Monitoring and Record keeping ensure a thorough dry, every time. 

Our skilled technicians use a specialized formula to determine the right equipment to use to facilitate drying most efficiently. Once everything is dry, the team uses EPA-registered cleaning agents to disinfect, inhibit microbial growth, and prevent foul odors.

If you find yourself under water, call SERVPRO of Marion, Adair & Russell Counties. You can reach our team by calling 270-402-8170; 24 hours a day, 7 days a week.

I've Got Water Damage! Now What?!

6/9/2020 (Permalink)

SERVPRO technician using a moisture detector to determine dryness Our technicians are highly trained and experienced in water damage and work with cutting edge tools.

Kentucky is a beautiful state; but we also see our fair share of heavy rain and flooding.This is especially true in the Spring and Summer. If you find yourself with water damage... stay calm and call us! We're aware that your home or business is your biggest investment and property damage can mean anything from inconvenience to lost time and money. So how can we keep your flood damage from becoming a bigger problem?

Initial Inspection/Quote

Prior to beginning work, the source of the water must be stopped. Once that's taken care of, a highly trained member of our Production team will perform an initial consultation and provide you an estimated quote. They can help you determine whether your damage will exceed your deductible or not, if you're unsure whether to file a claim with your insurance.

Estimates and Insurance

Once a scope of work has been determined, we will work closely with your insurance company to determine coverage limits, estimates, etc. so that there aren't any surprise charges for you when we're done. 

Water Removal/Extraction

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth. Carpet and padding will also be inspected to determine whether to dry or replace it. 

Drying in Place

With highly trained technicians and cutting edge equipment; it's always our first plan of action to restore vs. replace if possible. Depending on the material and situation, you may see our team use equipment like: 

  • Moisture detectors, hydrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.


When mitigating damage isn't possible, we're equipped to reconstruct your structure as well.Drywall, hardwood, tile, carpet, painting and even completely rebuilding your home... we've done it. 

For more information on how we can handle your property damage from beginning to end, give us a call at 270-402-8170.

When Your Home is Damaged by Water: Call the Pros!

6/8/2020 (Permalink)

Here at your local SERVPRO of Marion, Adair & Russell Counties, we believe in our people! They not only receive extensive training upon joining our family; they receive continuing education for the duration of their careers with us. We aim to stay on the cutting edge of new protocols, procedures and equipment and our people are the super power that make those run!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

We offer both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Water Leaks & What to Do!

2/18/2020 (Permalink)

There are many things that can cause a water leak in your home. Here are a few examples and tips. Keep in mind your local SERVPRO of Marion, Adair and Russell Counties is always here to help. Bathrooms typically endure the most water damage and should be checked often. Look under sinks, behind and around toilets, and on the ceilings. Install an exhaust fan if you do not have one to help keep your humidity low. Appliance leaks are usually coming from a clean water source. When a sink, dishwasher, refrigerator or hot water heater springs a leak there is no reason to panic as long as you act quickly. Shut off the water source then clean and dry the area, mold begins to grow within 24-48 hours. If the leak is large you will want to call your local SERVPRO of Marion, Adair and Russell Counties to have the proper equipment placed to dry the area more effectively. SERVPRO wants you to stay on top of the moisture and flooding in your home to protect yourself and your family against the health issues that can come from water damage.

Water Heater Maintenance

12/3/2019 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could have gallons of water flooding your home in minutes.

Here are some ways to prevent or mitigate water damage from a failed water heater in your Kentucky home. 

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home. 

The mess and damage can feel overwhelming. We cover Marion, Adair, Russell, Washington, Casey and South Nelson Counties to come as soon as possible and help with the cleanup process. They will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

Five Most Common Causes of Water Damage in Your Home

5/28/2019 (Permalink)

Indoor plumbing and access to clean water are luxuries that we enjoy everyday. These things are wonderful to have and can become such a routine part of life that we don't pay much attention to them...…….until that water is some place it shouldn't be. Below is a list of the five most common causes of water damage in the home. Regular monitoring and maintenance of these systems can help keep your water where it should be and prevent water damage to your home. 

1. Bursting or Leaking Pipes- Blockages or backups in pipes can cause over-pressurization of the pipe and lead to a leak or burst. 

2. Plumbing Problems- These issues can be caused by tree roots, backed up garbage disposals, and ill-fitting or poorly connected joints and hoses. 

3. Basements and Roofs- A leaky roof or structurally compromised basement can invite water damage, flooding and even mold.

4. Appliances- Water supply lines to appliances like refrigerators and dishwashers are another common water damage culprit. These lines can break, leak and/or disconnect and dump significant amounts of water when they do. 

5. Air conditioners- Air conditioners and HVACs that aren't properly cared for can lead to moisture buildup and lead to mold problems. 

How to Prevent Summertime Water Damage to Your Home

5/28/2019 (Permalink)

Your quick response team here at SERVPRO of Marion, Adair & Russell Counties know that summer means fun in the sun; and that often involves water. Water can mean tons of fun outside but you don't want it creeping into your home. While this list is far from comprehensive its a good starting point for keeping the water on the slip-n-slide and out of your basement this summer. 

HVAC units and window units are one of the most common causes of in-home water damage during the summer. These units can sweat, freeze up and/or thaw out and dump water into places it should never be. Window units have a drainage pipe and should be positioned so that the pipe leads the water out the window and not down the wall or into the floor. 

Sprinklers can also be a concern and should never be pointed directly at your home. Excess ground water and run off can seep into foundation cracks or basements and cause damage. 

Excess Rain can also be a concern. While this can't be prevented; it should be monitored. 

Not enough rain, can be a concern as well. Extremely dry soil can be unstable and allow room for pipes to shift and break. 

If you see signs of water damage in or around your home, its essential to call in a professional to prevent further damage. If you suspect water damage to your home give us a call at 270-402-8170. We're always here to help!

How Can My Water-Damaged Contents Be Cleaned?

5/22/2019 (Permalink)

"Like it never even happened."

SERVPRO of Marion, Adair & Russell Counties specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents. These methods of cleaning include the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the appropriate cleaning product. 

Determining which method is the most suitable for your contents depends upon several factors. These factors include things like: 

  • What material is the object made of?
  • What damage has it sustained?
  • What is the level of damage present?

and much more. Our technicians are specially trained to assess your circumstance and determine the best suited method for restoring your most precious belongings. 

When Water Attacks Your Home or Business...SERVPRO of Marion, Adair & Russell Counties is There!

5/22/2019 (Permalink)

SERVPRO of Marion, Adair & Russell Counties is available 24 hours a day for water emergencies, large or small. When you're dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the possibility for mold.

We Answer the Phone Ready to Help
Call Today Us At (270) 402-8170

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marion, Adair & Russell Counties, has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is the HVAC system operational? (if applicable in winter)

About SERVPRO of Marion, Adair & Russell Counties

SERVPRO of Marion, Adair & Russell Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

A Few of Our Certifications:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • IICRC 

Flood Damage in your Home? Our Rapid Response Team is here to Help

2/11/2019 (Permalink)

The type of issues that households sustain during a natural flood or backed up sewer always require professional assessment and remediation. The water can often be hazardous to your health, even if it may appear clean. When water sits it can become increasingly toxic; it is, therefore, necessary to approach a professional service to help remove said water and dispose of any waste in line with state and federal regulations.

Homes with Flood Damage in Sacramento can rely on us to provide an urgent service. SERVPRO operates call-lines 24 hours a day and can send a rapid response unit to your location within four hours of notification of loss. A shorter time frame is essential due to the dangerous nature of flood water which can be toxic or steadily weaken structural components like ceilings, floors, and walls.

A SERVPRO technician can begin making your property safe immediately on arrival. Removing hazardous materials, electrics and checking for structural weaknesses should only be carried out by a qualified professional. Once the affected area is deemed safe to enter, your technician can begin to remove the water using submersible gas-powered pumps.

Some contents and structure in the home can be decontaminated and restored. Other parts may need replacement. SERVPRO employees operate on a restore over replace remit, however in cases where grey or black water are present items like carpets, subfloor mats and other porous materials need to be disposed of in designated waste removal sites. Your technician can pack these items up and take them away for proper disposal at the end of service.

Once the removal of contaminated materials is complete, we can pressure wash the affected area, apply sanitizers and remove harmful bacteria. Standing water migrates fast so we use moisture meters to discover where water may be residing and dry it. Rapid air movers and dehumidifiers are placed at the end of service to ensure no secondary flood damage like mold growth occur after we leave.

Our rapid response unit can help you in an emergency, contact SERVPRO of Marion, Adair & Russell Counties at (270) 402-8170 to schedule the evaluation.

What To Do When The Pipes Freeze & Burst

11/30/2018 (Permalink)

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1.Stop The Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from busted pipes in your house can be as much as 106 gallons; that's two full baths an hour. Once water is off, make sure you drain the lines throughout the home.

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call The Professional Drying Company 

Once the repair is made and no further damage will be made, call the professional water restoration company. Areas that have been soaked in water are susceptible to mold, mildew, and can cause your family unwanted illness.

Remember, the longer you wait to make these repairs the more damage will be caused and in turn, you will pay higher cost for restorations and getting your home back to normal. 

Are You Prepared for Spring Flooding?

5/22/2018 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall.

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, I offer the following tips:

  • Build an emergency kit and make a family communications plan
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk
  • Install check-valves to prevent flood water from backing up into the drains of your facility
  • Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks
  • Always keep your gutters and downspouts clean to allow water to flow freely
  • Prepare a flood evacuation plan
  • Know how to safely shut-off utilities
  • Keep insurance and vital records in a water-proof box
  • Have a portable radio to listen for important current information

The Dangers of Secondary Water Damage After a Flood

5/22/2018 (Permalink)

Water loss restoration in progress.

If your business experiences flooding, whether from a burst pipe, overflowing sewer or an extreme weather event, you may think only areas that are underwater will be damaged. Unfortunately, that isn’t the case. The flood water in your building can do a lot of primary damage, but the high humidity conditions inside your business caused by the evaporation of flood water can lead to serious secondary damage, such as the growth of black mold. Hiring a professional trained in water damage restoration at SERVPRO can ensure that the water is extracted and your building thoroughly dried before more damage can be done.

Why Does Secondary Damage Occur?

When a building floods, the large amount of water begins to evaporate, creating high humidity conditions. This atmospheric moisture can saturate walls, cabinets and shelves and condense on metal surfaces. The longer these moist conditions persist, the more damage they can do. 

What Are the Consequences of Secondary Damage?

Prolonged exposure to damp conditions can cause serious deterioration of many building materials:

• Drywall crumbles.
• Plaster can crack and crumble.
• Plywood and wood swells, warps and cracks.
• Metal begins to rust.
• Black mold grows on virtually any moist surface.

If flood water is not extracted in a timely fashion, these secondary effects can impact structural beams and concrete, weakening your building’s structure and threatening your place of business. 

What Can You Do About It?

Don’t wait to take action. As soon as conditions are safe, contact an experienced water damage restoration professional at SERVPRO to assess the situation and formulate a plan. The more quickly water is extracted from the premises, the lower restoration costs will be in the long run. Once pumps and vacuums have been employed to remove excess water, specialized industrial air movers and dehumidifiers will ensure there’s no lingering moisture to deteriorate materials or foster black mold growth.

What to do until SERVPRO arrives!

5/17/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink or tub overflows, flooding, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Move to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Moisture Detection Equipment

5/17/2018 (Permalink)

Detection Equipment

There are several devices that SERVPRO of Marion, Adair, & Russell Counties uses when inspecting your home or business for the scope of damage.  Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which the structure and contents have absorbed moisture.  Moisture detection devices are also used to verify an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets and carpet padding.

  • Moisture Meters are used to determine the actual moisture content of various materias.  The moisture tester provides accurate moisture readings that enable the SERVPRO Professional to monitor the drying process.

  • Thermo-hygrometers measure both temperature and relative humidity.  Capturing these two readings, a SERVPRO professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

  • Infrared Cameras can identify the location and extent of moisture in walls very effectively.

  • Manometers all a SERVPRO professional to measure the difference in air pressure when creating a negative air pressure environment

What To Do During A Flood

12/6/2017 (Permalink)

Staying Safe Indoors
  • Turn off the power and water mains if instructed to do so by local authorities.
  • Boil tap water until water sources have been declared safe.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Continue listening to local area radio, NOAA radio or TV stations for the latest information and updates.
  • Don’t use gas or electrical appliances that have been flooded.
  • Dispose of any food that comes into contact with flood water .
Staying Safe Outdoors
  • Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.
  • If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.
  • Don't walk on beaches or riverbanks.
  • Don’t allow children to play in or near flood water.
  • Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.
  • Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

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Maintaining Home Value After Water Damage

11/24/2017 (Permalink)

Your home is one of the biggest investments of your lifetime. It is where you rest, play, spend time with family, it is your own retreat away from the hustle and bustle from the busy world. Protecting your home is the first step in valuing it for the importance piece of your life that it is. Prevention and repair are key to maintaining a home that will retain its worth and continue to be a haven for you and your family. That means that if any damage occurs in your home, it is crucial to address it immediately in order to conserve the value.

As a homeowner, it is of the utmost importance that damage of any form, water, fire, mold, or storm be made a top priority. Even if it appears that there is only a small amount of damage, the reality is that damage only gets worse as time goes on. Taking action and having the area inspected as quickly as possible usually results in a much simpler and more cost friendly repair than if the damage has time to grow. Repairing damage quickly also guarantees that the cost value of your home is not negatively effective and can still remain a positive investment in your life and your wallet.

When damage occurs, the first thing to do is call SERVPRO and get in touch with a 24-7 technician. SERVPRO is available all day, every day to assure that no damage goes unrepaired. Help will be on the way as soon as your call is placed and a highly trained specialist will be on the scene ready to begin the inspection process. Everything from water removal, and carpet cleaning to television repair falls under the SERVPRO cleanup and restoration umbrella and is executed by the best in the industry.

Here are just a few reasons why calling SERVPRO to repair damage immediately is so beneficial to the overall value of your home and property:

Selling Your Home in the Future

If you plan on selling your home at any point, you definitely want to get the most out of your sale. It is not possible to sell a home for the same amount or more of the purchase price if damage of any kind has occurred and was not addressed properly.

It is required that the fact any water or fire damage occurred to the home or property be disclosed before the purchase of your home is made. So if the damage was not repaired properly, it will definitely be noticed. On top of that, homes must pass inspection before the purchase is made as well. If the repaired damage does not pass the inspection, that could mean your home may not sell for the price it is listed as.

Refinancing Your Home Down the Road

When refinancing your home, it must be inspected and reported on by an appraiser. If any damage has occurred and not dealt with, your home will lose dollar value and be considered less valuable than the original price you bought it for. The whole point of refinancing is to end up spending less money on your home and that simply is not possible if damage occurs and is noticed.

Damage Only Gets Worse if Not Treated

They say everything gets better with time, but that is not the case for homes if they are not maintained. When damage occurs, it only gets stronger with time. Call SERVPRO immediately so that the damage does not increase and end up burning a hole in your pocket. SERVPRO not only helps with damage of the actual home, but also helps care for your belongings. That means that your home can quickly be restored with attention to detail of everything within the damaged area.

When big money is spent on something so important as a home for you and your family, it is absolutely worth it to respect the large investment and maintain the quality of the purchase. Repairing water, fire, or storm damage immediately with the help of SERVPRO gives you peace of mind that your home will not lose its value and continue to be the investment of a lifetime.