Recent Commercial Posts

January - Theme of the Month

1/11/2021 (Permalink)

January - Theme of the Month

FREE Business Program: Emergency Ready Profiles

This month we want to focus on something we have been doing for years to help businesses succeed. Our franchise participates in the ERP program. This is a FREE program is run by our marketing department and helps prepare local businesses for when an issue arises.

This program is for both business owners and employees to be able to easily put their hands on in an emergency. When joining this program, your areas marketing representative will set up a time to visit your business and walk through the property with you and help point out important information. They will then take this information back and compile it into a file that can be put on your phone or printed off into a paper copy. Having a digital copy is great for business owners to always have, and it is easy to update. It is also a great idea to have a physical copy in the business for any workers who may be there when the owner is not.

Contact your representative for an appointment:

Marion County Representative, Tracy Foster. 270-734-4808

Adair and Russell Counties Representative, Madison Short. 270-670-8661 

Recap of 2020

12/30/2020 (Permalink)

Recap of 2020

2020 has been a very unexpected year for everyone!

During the first days of the pandemic and shut down, SERVPRO was quickly deemed an essential business. We then began adapting our protocols to help prevent us spreading the corona virus.  

There were two departments have had to quickly make drastic changes regarding their jobs: Production and Marketing.

Production workers began having to wear personal protective equipment each and every job they went to. They also implemented a rule where you only wear a suit one time before disposal. This ensures that they are not accidently reused. When calling SERVPRO, you can trust that everyone is wearing clean equipment and has been screened that morning!

Our marketing department also had to completely rethink how they would visit their contacts. They began wearing masks, respecting any businesses that are currently closed to walk in clients or are appointment only and always stay at least 6 feet apart from anyone anywhere they go.

We have also introduced a new program called Certified: SERVPRO Cleaned. The goal of this program is to provide cleanings to businesses, churches and homes that can help cut down on the amount of germs workers and consumers are exposed to.

For a free quote on services, you can give us a call or submit a claim online:

#NationalChurchSafetyMonth - October

10/5/2020 (Permalink)

With fall officially being here and winter right around the corner, SERVPRO of Marion, Adair and Russell wants to encourage local churches to be aware and participate in #NationalChurchSafetyMonth!

Every church has a different set up, and some may be smaller or larger than others. No matter your size, there are things you can do to help prevent or minimize damage from happening when it comes to disasters happening.  A few quick things you can do are listed below:

  • Clear paths to all building exits
  • Post cooking safety tips in kitchen areas
  • Check to make sure any candles in the church are safe

After completing these few smaller tasks, SERVPRO can also help you go a little more in depth by completing a free Emergency Ready Profile on each of your church buildings. Participating and working through this program as a church can reduce the change of damage and can dramatically reduce the amount of damage that happens during an actual emergency.

After meeting and doing a walkthrough of the property, our local marketing representative will put together this plan and then deliver it at a convenient time. The ERP information is also saved on an app that can be shared with whoever the church needs it to be.  This way whoever is there when a disaster happens has the ability to access the important information.

Give us a call at 270-402-8170 for more information and to be connected with your local marketing representative!

August - Theme of the Month

8/5/2020 (Permalink)

August - Theme of the Month

During August, SERVPRO of Marion, Adair and Russell Counties are focusing on our students returning to school this month, and what you can do to ease the stress of the unknowns. With many options being available this school year, families are faced with making many choices on where their children will be learning. To help prepare for going to school in person, the CDC has put out many tips and guidelines on what you can do before sending your children back to school to help make the transition as smooth as possible.

CDC Tips:

  • Find out how drinks will be provided to students during the day, and invest in water bottles for your children to use
  • Practice proper hand washing techniques with all family members at home, and stress the importance of regular hand washing when not at home
  • Checking your children’s temperature each morning for signs of a fever or sickness
  • Make sure to have extra face masks available for each student in your home

Click here for the full CDC list of tips and guidelines.

Throughout the COVID-19/Corona Virus outbreak, SERVPRO of Marion, Adair and Russell Counties has continually provided sanitizing and cleanings to many local schools, daycares, homes, businesses and more. When it comes to back to school, our cleanings can include any part of the buildings or contents, including: classrooms, restrooms, buses, gyms, playground equipment, walls and more. Learn more about our process and how we process COVID Cleanings here. 

Fire Extinguisher Usage - P.A.S.S.

7/28/2020 (Permalink)

Your business is your livelihood and is a particularly important part of your life. While you are the most invested in your business, there will be times where you cannot be there every second. Emergencies tend to happen when you least expect them to, so it is important to be prepared, especially when you are not there. There are some very simple ways to prepare, like post your fire escape route throughout your building, and have employees memorize it. It is also important to have emergency phone numbers available in case anything happens. Another important way you can prepare is by having multiple fire extinguishers available around the building, along with having employees know how to use them.

Each extinguisher may have slightly different directions, but if you remember PASS, it can help you greatly in an emergency!

  • PULL the pin out of the extinguisher.
  • AIM the nozzle on the hose at the base of the fire, while continuing to keep a safe distance away from smoke and flames.
  • SQUEEZE the lever to begin to discharge the fire extinguisher agent.
  • SWEEP the nozzle or hose from side to side at the base until the fire has been extinguished. Even after it is out, continue around the fire, and make sure all sides are completely out before putting the extinguisher away.

After the fire has been put out, there will typically be a mess left behind of smoke, soot and fire extinguisher agent. For cleanup, make sure to PASS the job to a professional to take care of from here. SERVPRO of Marion, Adair and Russell Counties are trained to handle just this situation. We are able to handle not only the extinguisher agent, but also help clean up from the fire, soot, and smoke the fire may have caused. If the fire department also made a visit to the site, we can also help with any water damage that may have occurred.   

Survey Shows Significant Need for Certified: SERVPRO Cleaned Program

6/16/2020 (Permalink)

Orange and Green Certified: SERVPRO Cleaned logo, shaped like a shield Is your business Certified: SERVPRO Cleaned?

All else being equal (price, quality, etc.), 64% of customers say they will choose a location with signage stating that it's been professionally cleaned over one that doesn't. 

As the economy reopens, everyone is ready to get back to business. We're well aware that getting customers back through your door relies on their confidence that you've proved them the safest environment possible. Many of our local business owner's have found themselves ill-equipped or too busy to properly disinfect their brick and mortar locations.

All over the nation, they've called in SERVPRO to help! As the leading cleaning company in the industry, we answered this call with Certified: SERVPRO Cleaned. This three step process provides your business with a personalized cleaning and disinfectant plan and your customers with the confidence that you care. 

Where has SERVPRO offered COVID-19 related services? You can actually find media coverage about us, and the work we're doing for our communities, in almost every state! That includes right here at home. We've cleaned pharmacies, daycare facilities, retail stores, apartment buildings, funeral homes, churches and factories just to name a few!

Call Kirstin today for your FREE consultation.


My Business is Quite Large...Can a Local Company Meet My Needs?!

6/12/2020 (Permalink)

Two SERVPRO work vehicles, parked facing each other Whatever your business need.. we've got you covered!


Each SERVPRO Franchise is independently owned and operated; so you get a local (most likely family-owned) business....but with the backup of a nationwide brand and franchise network. 

With highly trained technicians, an extensive equipment inventory and access to reinforement by surrounding franchises and Disaster Response Teams; there's no job too big for SERVPRO of Marion, Adair & Russell Counties!

We're Uniquely Equipped to Handle Large Commercial Losses. Here's How:

We're in your neighborhood, our technicians are treated fairly and highly trained, and we're locally owned with nationwide resources.

We're In Your Neighborhood.

We know our local businesses keep our Kentucky communities running. Our team members live in the communities they work in. They're invested and close by in case of an emergency. Our stability as a restoration partner is crucial to the successful resolution of your current crisis and helps minimize the damage that occurs in between the time of your loss and the time we arrive.

Our People Make Our Difference

We're a family here! We believe in our people and invest in them everyday. That allows us to deliver a fully-trained and equipped crew to you quickly. Speed in emergency response is key. We arrive promptly and get you back to life.

Locally Owned with Nationwide Resources

We invest in a vast inventory of commercial-grade equipment to support our crews and mitigate your loss the right way. We never cut corners or use less than ideal equipment. From thermal hydrometers to trailer mounted desiccants...if you need it...we have it! Our teams even respond to national weather emergencies and save entire towns! 

SERVPRO of Marion, Adair & Russell Counties is always at the ready to assist our local businesses with their fire, water and mold needs.

Schedule a FREE consultation today and ask how we can protect you BEFORE disaster even strikes. We're Always Here to Help! 270-402-8170.

Commercial Property Damage: Help!

6/10/2020 (Permalink)

Office storage area with fire damage, burned shelving and contents When the office and several condos at Emerald Isle experienced a fire, we rushed in to help get them back in preloss condition.

What Can We Do For You?

Whether it's water cleanup from a busted water heater, a flooded bathroom due to a sewage backup or restoration and reconstruction after a fire; you want to call the best restoration company to get you back to business. 

A closed business means loss of time and money for you and an inconvenience for your employees and customers. We're highly aware of this and operate on a 1-4-8 rule. 

Quick Response

1- Within one hour of your call (even after hours), someone will contact you to arrange service. 

4- Within four hours, someone will be on-site to assist you.

8- Within eight hours you'll have a scope of work and mitigation plan. 

Highly Trained Staff

Our crews complete extensive new-hire training, hold multiple certifications and have years of experience in water, fire and mold cleanup. Post hire, our crews are offered personal development opportunities and participate in continuing education courses regularly. Our people truly make the difference in getting you back to business quickly!

Advanced Technology

From moisture meters and hydrothermal cameras to air movers, drying mats, Esporta systems, air scrubbers, specially formulated solutions and even trailer-mounted desiccants; SERVPRO of Marion, Adair & Russell provides you with top notch equipment and products to ensure efficiency and a thorough clean. 

There's no job too big or too small. Here in Kentucky we've seen it all and we've done it all. If you've experienced water, fire or sewer damage, or suspect you may have mold, give us a call today!


Protect Your Business From Disaster for FREE!

6/10/2020 (Permalink)

SERVPRO employees with the tagline "Always Here to Help" With our Ready Plan App, you can take your emergency information with you anywhere and control who has access to it.

Did you know that only around 50% of businesses will reopen following a disaster? That's a scary statistic for our local business owners. But you don't have to become part of it. You can protect your business today before a disaster even happens. 

And the best part? It's quick, easy and FREE!

How is this possible? With an Emergency Ready Profile from your SERVPRO of Marion, Adair & Russell Counties!

When you run a business; time is money. Having all of your emergency information compiled in both paper form and on an app (that you control access to) can save you precious moments in an emergency and help lessen the severity of damage that occurs before crews are on the scene. 

Out of town when a pipe bursts? You'll have the exact location of the water shut off, complete with pictures, at your fingertips to instruct anyone necessary how to get it shut off quickly. 

This service is essential for even those businesses that already have a contingency plan. We can load your own information into the password controlled app for you. Once your documents are on the app, they're protected if you're paperwork burns in a fire or succumbs to water damage. 

To schedule your FREE Emergency Readiness Profile today call or e-mail Kirstin today at:

270-360-0448 or 

Is Your Business Ready for the Public Again Amid Covid-19?

6/9/2020 (Permalink)

Green and Orange shield logo with the inscription "Certified: SERVPRO Clean" With Certified: SERVPRO Clean, you get the full weight of the SERVPRO name and the highest standard in clean. Your customers get peace of mind.

As our economy began to reopen, many of our local business owners found themselves in need of support when it comes to doing everything they can to protect their employees and the public. We heard your worry and we've answered the call.

 We've always been IICRC AMRT certified to remediate biohazard elements like viruses; and we've been on the frontlines with you from the beginning of COVID-19. We've cleaned and disinfected churches, factories, apartment complexes, pharmacies, retail stores and more.

 But we all know that COVID-19 has changed the meaning of clean. People are anxious to frequent businesses they love, but they're also apprehensive. That's why we've developed a three step program that provides your business with a personalized cleaning and maintenance plan and your customers with the confidence to come back!


A tailored cleaning program to meet your needs.

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touch points, foot traffic and congestion points.


Proactive and COVID-19 emergency response cleaning program.

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces - always adhering to the highest standards set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.


A commitment to clean for your employees and consumers. 

  • Leverage SERVPRO's trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at the highest level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more. 

Have more questions? Ready for your FREE consultation? Call us today! 270-402-8170

Build Confidence in Your Business by Becoming Certified: SERVPRO Cleaned!

6/8/2020 (Permalink)

COVID- 19 has redefined what it means for your business to be clean. Our world is changing everyday and our Kentucky citizens are still unsure what to expect as things continue to evolve. However, one thing we can all agree on, is that we feel better knowing our local businesses are doing all they can to protect us. 

As things began to re-open, a call went out from our local business owners.... and WE answered! Many of our local businesses found themselves ill equipped or overwhelmed when it comes to proper, CDC standard protocols for cleaning and application of disinfectants. 

To help support our local businesses when you need us most; we've developed the Certified: SERVPRO Cleaned program. 

This three step program provides your business and your customers with the full knowledge and confidence that you're getting the best process out there. We provide your business with a personalized cleaning and disinfectant plan and we'll be with you from initial visit through maintenance visits and beyond. You'll also receive signage to let your employees, customers and passerby know that you've taken every precaution possible to protect them during these uncertain times. 

To schedule a FREE consultation for your business, give us a call today at 270-402-8170. We always have been and always will be, "Here to Help"!

Why SERVPRO is the Best Choice for Mitigation of Your Commercial Claim

5/28/2019 (Permalink)

Time becomes a precious commodity when disaster strikes your home or business. Waiting for help is stressful when your reputation and livelihood are on the line. 

Nobody understands a fast response like we do, which is why responding "faster to any size disaster" is more than just a slogan to us.

The Importance of Cleaning Up Quickly

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage is present.

It takes mere minutes for water to spread throughout your property, saturating everything in its path. 

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

Water damage that is left unchecked for over a week can lead to a dramatic increase in restoration time and repair/replacement costs, and possibly impact structural safety.

How We’ll Help

We can provide an immediate response to any size disaster! The repair versus replace mentality of our mitigation team can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business in a hurry. At 12 noon, 6pm or 3am; it makes no difference to us. We're at the ready and only a phone call away at any hour of the day or night. 

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. 

If you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of Marion, Adair & Russell Counties is available for emergency cleanup and restoration services 24 hours a day, seven days a week! 270-402-8170

How to Protect Your Venue During Wedding Season

5/28/2019 (Permalink)

September has now surpassed June as the most popular wedding month but summer weddings are still very much alive. As a matter of fact, 78% of all weddings take place between May and October. If you own a wedding and event probably already knew that. 

While weddings are joyous occasions filled with love, laughter and happy ever after.....they also seem to be disaster magnets. Groomsmen don't show, brides step on their dress hems and flower girls have meltdowns. For venue owners the disasters can come in the form of sump pump failure, kitchen fires, toilet overflow or a leaky roof. 

Don't let these threats put a damper on your business's time to shine! Call SERVPRO of Marion, Adair & Russell Counties and let us put together a FREE Emergency Readiness Profile for you! 

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen! 

Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 
By working with SERVPRO® of Marion, Adair and Russell Counties to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. 

SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.
Call SERVPRO of Marion, Adair and Russell Counties at 270-402-8170 Today for a No Cost Assessment of Your Facility!

Is Your Business Emergency Ready?

5/22/2019 (Permalink)

Did You Know?

50% of Businesses Without a Preparedness Plan Never Re-Open After a Disaster.

The first step in recovering from a disaster is to be prepared before it ever even happens. A good place to start these type of preparations is with a risk assessment and emergency preparedness profile. A complimentary Emergency Readiness Profile from SERVPRO of Marion, Adair & Russell Counties is a great way to accomplish that! We'll actually gather all the information you need in a disaster and compile it all in one place for you. For FREE! 

This complimentary Emergency Readiness Profile is part of SERVPRO's sponsorship of the American National Red Cross's Ready Rating Program. We gather all vital information that you would need in a disaster and compile it all for you. Once your new Readiness Profile is complete; we'll provide it to you, free of charge, in a folder and/or app form. Even if you're on vacation out of state, your employees can access the information they need to locate the water shut off or you can have the electric company's contact information at your fingertips just by accessing your app. 

Don't be caught unprepared!

Call us today to schedule your Emergency Readiness Profile visit! (270) 402-8170.

Oh no! My Business is Under Water!

5/22/2019 (Permalink)

Your SERVPRO of Marion, Adair and Russell Counties is a locally owned business backed by a national team!

We were able to attend to this roof leak and make this business SERVPRO approved! SERVPRO was able to transform this commercial kitchen area where a flood had taken place. Throughout the business, the water had impacted not only the room in which it was housed but throughout the entire area.

When the customer contacted SERVPRO, we were able to not only eradicate all of the contaminated portions of the area - from the primary issue to the very smallest of details - and upgrade the property with exceptional quality and customer satisfaction. We are proud to say that SERVPRO was the chosen company to complete this job and many others like it to transform disasters! 

Signs of Water Damage in Your Commercial Property

5/21/2019 (Permalink)

When water infiltrates your commercial property, time is of the essence. The longer a leak lasts, the more damage it does. If you see any of these signs of a leak, you should have your property evaluated by a professional.

1. Bulging, spalling, and cracking

These are all exterior signs that a leak is degrading the masonry. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.

2. Rust staining

This is a late-stage sign of water infiltration. You’ll find this commonly in concrete structures, where the red rust stain is visible on a lighter surface. When you see rust staining, it’s a sign that water has penetrated not only the masonry but the steel structure beneath. Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.

Steel will expand as it rusts, creating further damage to your building’s structure. This phenomenon is called rust jacking.

3. Mold and musty odors

After water has made it past the exterior, you may notice signs of water damage inside the building. One of these signs could be a sign of mildew or mold. Mold is not always easy to detect.

4. Interior damage

Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. You may also see cracked drywall or peeling wallpaper as water begins to saturate your interior walls.

Keep water from damaging your building

At SERVPRO of Marion, Adair & Russell Counties, we help restore and rehabilitate the exterior of commercial buildings so you don’t have to worry about what happens when water leaks into your building. Prevention is key but when water damage does occur at your commercial property; we can help make it "Like it never even happened."

Help Prevent Sprinkler Malfunction with Routine Maintenance

5/21/2019 (Permalink)

A thick, green lawn can make your commercial building in Lebanon, Ky stand out, and that may be why so many businesses spend thousands of dollars a year working with landscaping companies and buying products to improve their grounds. The way the area surrounding your building looks can speak volumes about the way others feel about your business. But sometimes the sprinkler system watering your beautiful, lush grasses may go unattended until the end of each season, and unless irrigation maintenance is done, it can mean problems for the whole area.

How Is the System Maintained?

Whether it's a landscaping company or a grounds keeping crew that takes care of your grassy areas, there are certain issues that need to be addressed in the sprinkler system on a monthly basis. This includes:

  • Checking for broken sprinkler heads
  • Monitoring water usage
  • Reviewing irrigation patterns

By walking the grounds and noting the health of the grasses, bushes, and trees, any problems with the sprinkler system can be dealt with quickly and efficiently, and irrigation maintenance can be a minor issue.

What Causes Most Sprinkler Problems?

While mischief can be the cause of some sprinkler malfunctions, defective heads and clogged pipes can also result in major problems on your grounds, such as sprinkler flooding. When too much water comes into a small area, the dirt beneath the system can not absorb the excess and floodwaters can run into your building. If there is an surplus of pedestrian traffic over wet grasses, the compacting earth can also cause plumbing pipes to crack, and flooding may be the result. If flooding does occur, contact a water damage and remediation specialist to quickly assess the situation.

Sprinkler systems can keep commercial grounds looking beautiful and green. That is why irrigation maintenance is an essential part of any groundskeeper’s job. Taking care of the sprinkler system can help prevent flooding.

Signs You Have a Mold Problem in Your Business

5/22/2018 (Permalink)

Discovering you have a mold problem can be a bit overwhelming at first. Before you sell your company, hire a professional to assess the situation. You may notice an odor or react to a mycotoxin in the mold.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 


Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees. 

What To Do Before Allowing Employees To Return After a Flood

5/22/2018 (Permalink)

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, earthquake or flood.

If a flood happens in Kentucky it is likely that your business could receive harmful damage. Backed-up sewage lines often lead to black water damage, and leaking water can ruin machinery and important documents. Flood cleanup can take a while, but it’s important to get your business up and running as soon as possible. Here are a few things to consider before calling your employees back into work.


Before you allow anyone back into your building, be sure to inspect the stability of the structure. You’ll likely use water damage repair services, but once you can safely re-enter the building, it’s important to do a thorough check up on everything. There are a few things you might do to ensure the security of your employees:

• Examining water supplies for any contamination
• Confirming secure connections to all electrical systems
• Testing for asbestos or black water corruption
• Checking air filtration devices used during the cleanup and restoration process

Once you have thoroughly inspected your commercial building, you can consider contacting your workers.


Area-wide disasters can be scary. Be sure to take care of your workers during this challenging time, especially if some of them are dealing with their own loss of property or transportation. Consider accommodations such as flexible scheduling and on-site daycare to support your employees.


Don’t forget to keep your workers and customers informed. There are many ways to communicate, so use your resources to connect clearly and concisely. Your business should provide reassurance to your employees by sharing restoration plans and recent updates. When you are thinking about allowing your workers to return, notify them in advance so that they can prepare themselves. 

Taking these steps to take care of your employees will not only provide security but will also improve their attitude towards your business. Black water damage may harm your building’s structure, but it doesn’t have to ruin your employees’ relationship with the company. 

Protecting Your Commercial Property From A Fire

5/17/2018 (Permalink)

Commercial fires are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from fires. Read the brief outline provided below to learn how you can protect your property:

Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing.

Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in the emergency training:

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment.


Inspect your power sources regularly and don't overload your extension cords and outlets.


Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

  • Breathing Apparatus Training
  • Fire Extinguisher Training
  • Confined Space Entry Training
  • First Aid Training
  • General Staff Emergency Awareness Training
  • Evacuation Exercise

Also, be sure that your employee team officials undergo the following fire emergency response training:

  • Fire Safety Officer Training
  • Fire Safety Adviser Training
  • Chief and Deputy Chief Warden Training
  • Emergency Control Organization Warden Training
  • Spill Response Training
  • Lay Flat Hose Training

Call SERVPRO Immediately

Although accessing and utilizing fire prevention measures is crucial and advantageous, there is still a chance that a fire could break out on your commercial property. If this happens, you need to know who to call for fast, efficient restoration services. The company to trust is SERVPRO. We have extensive industry experience and a passion for restoring offices to their original condition. 

Locally Owned Company with National Resources

As a locally owned and operated business, our SERVPRO team is ready to respond quickly to your fire emergency event. When commercial fire damage occurs, we have the resources and personnel to help. Call us today! 

Fire At Your Commercial Property

5/17/2018 (Permalink)

Why Professionals Should Clean Smoke Damage From A Fire From Your Commercial Property

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.

While fire is always the immediate danger, once it is gone, what it leaves behind will continue to affect the house
. Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors. Professionals that clean fire and smoke damage can stop this before it becomes a major problem, assuming they are contacted soon enough. There are many companies out there that advertise their ability to restore areas affected by fire, but only those with proper training and certification should be considered. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the main oversight agency in this industry. The IICRC requires its registrants to take extensive coursework before earning their certification. This is a symbol of excellence, and those that uphold the standards that have been set can be contacted through the IICRC.

These professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

If a professional isn’t hired to clean smoke and fire damage, the costs for restoration will skyrocket after a few weeks
. Metals may need to be replaced, carpet will permanently discolor and glass may be severely etched, which will necessitate replacement. It will also become apparent that the odors caused by the disaster may still be present and intense enough to be distracting. Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.

The first thing a trained, certified, professional company will do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.

This entire process is very detailed, and hiring a professional that can be trusted to do the job right is imperative

How to Protect Your Commercial Property From Devastating Fires

5/17/2018 (Permalink)

Any business owner or commercial property owner will agree that fire protection is a crucial component of preserving the safety of your business and your employees due to the time, money and effort that will literally go up in flames if anything goes wrong. And even if fire safety isn’t your top priority (which is should be!), the law will still expect you and your facility to meet a minimum standard of protection.

And there’s good reason to be so diligent about fire protection. Every year, hotel and motel fires result in $76 million of property loss. And in 2010, fire departments responded to 1,200 fires in hospitals.

So how can commercial fires be prevented? Check out these four tips that will help protect your business’ livelihood and the lives that make it work:

Building Infastructure
If possible, it’s important to ensure that the infrastructure of your commercial building is made with fire-proofing material. This includes spray on thin film intumescents, endothermic materials, or concrete. Additionally, there should be fire walls, barriers, and partitions as well as smoke barriers. Additionally, fire doors and windows should be placed at the opening of a fire barrier.

Fire Safety Protocols and Planning
Did you know that only 35% of businesses have fire safety plans? This number is far too low, as all businesses should have a culture of fire safety among employees. All personnel should be familiar with fire safety procedures and should know the fire exits in the building.

By developing a SERVPRO Emergency READY Profile(ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Contact us to today at SERVPRO of Marion, Adair, & Russell Counties at (270) 402-8170 to set up your free business ERP. 

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Keep Your Place of Business Smelling Fresh

5/17/2018 (Permalink)

Is there anything worse than walking into a place of business a smelling an odd odor? Thinking about it makes you want to turn right around. Instead, welcome SERVPRO of Marion, Adair, & Russell Counties into your place of business to keep the place fresh, clean, and welcoming for your customers.

We Take Deodorization Seriously

Too many companies are interested in coming into your establishment and then blasting citrus scents hoping that they can conceal the stench. That is not enough! Our company will not act as a giant air freshener. This is a "masking" technique and it won't work to control your serious odor problem. In fact, we recommend that clients who are unsure about our practices call several companies and ask them about their odor removal and deodorization process. Most times, companies are unable to walk clients through their process or speak only of infusing the room with new "fresh" scents despite the fact that this means old, gross, disgusting scents are sure to resurface later.

What Does Our Odor Removal and Deodorization Process Look Like?

We will visit your location first to inspect the stench. We always do a full inspection of our client's properties because we know how important it is to first identify an odor before attempting to eliminate it. We also need to know what surfaces are affected so that we can remove the scent without leaving any foul smells behind. Each of our SERVPRO technicians is trained in various techniques to identify smells and then eliminate them using a variety of odor removal products. Our odor removal products can neutralize offending smells and come in a variety of sizes and strengths. We are confident we can remove your foul smells from any setting.