Recent Posts

Fire, Smoke and Soot Restoration Services

2/18/2020 (Permalink)

SERVPRO can clean the soot on these walls and ceiling "Like it never even happened." This fire/soot damage just shows the unfortunate outcome of a fire.

Structural Cleaning - After a smoke or fire damage, ceilings,walls,woodwork, carpet and floors will often need a tough cleaning. Your experienced local SERVPRO of Marion, Adair and Russell Counties will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, your local SERVPRO of Marion, Adair and Russell Counties Professional may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO of Marion, Adair and Russell Counties will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface. 

Water Leaks & What to Do!

2/18/2020 (Permalink)

There are many things that can cause a water leak in your home. Here are a few examples and tips. Keep in mind your local SERVPRO of Marion, Adair and Russell Counties is always here to help. Bathrooms typically endure the most water damage and should be checked often. Look under sinks, behind and around toilets, and on the ceilings. Install an exhaust fan if you do not have one to help keep your humidity low. Appliance leaks are usually coming from a clean water source. When a sink, dishwasher, refrigerator or hot water heater springs a leak there is no reason to panic as long as you act quickly. Shut off the water source then clean and dry the area, mold begins to grow within 24-48 hours. If the leak is large you will want to call your local SERVPRO of Marion, Adair and Russell Counties to have the proper equipment placed to dry the area more effectively. SERVPRO wants you to stay on top of the moisture and flooding in your home to protect yourself and your family against the health issues that can come from water damage.

Clogged Dryer Exhaust Ducts: A Common Cause of House Fires

12/3/2019 (Permalink)

Most of us don’t think about maintenance on our clothes dryers, but we should! The U.S. Fire Administration reports that every year there are thousands of home fires started by clothes dryers. Lint and debris can build up in your dryer vent, reducing air flow to the dryer, backing up dryer exhaust gases, which can result in a fire hazard. It is recommended you have your dryer exhaust system cleaned at least twice a year.

How to tell if you dryer vent is clogged

  • Normal drying cycle is not drying clothes
  • If it takes more than 40 minutes to dry a load of clothes
  • Clothes smell musty after normal cycle
  • Clothes are hotter at the end of the cycle
  • Large amount of lint accumulates in the lint trap
  • Your laundry area is more humid
  • Burnt smell in your laundry room
  • Outside dryer vent cover is not lifting

What you can do to reduce the risk

  • Clean your lint filter after each load of clothes
  • Use dryer sheet and fabric softener sparingly
  • Remove the back of the dryer to vacuum out lint that is trapped
  • Keep area around dryer free of dust and debris
  • The duct line that vents outside should be as short as possible

There are tips online on how to clean you dryer vent system, but it is recommended you hire a professional. In addition to the reduced threat of fire, a cleaning can pay for itself in less than a year through the improved efficiency with less drying time required.

SERVPRO of Marion, Adair & Russell Counties is here for you should you do have a loss from a dryer vent fire. Please call 270-402-8170 for help.

"A Fire Won't Happen to Me!"

12/3/2019 (Permalink)

We all feel like it won't happen to us; but it can. Our team here at SERVPRO of Marion, Adair & Russell Counties knows that all to well. We handle multiple fire related losses each year.

How Common Are Fires?

1. U.S. fire departments respond to a call about every 88 seconds!

2. Between 2012 and 2016, there were 355, 400 house fires that resulted in 11,670 civilian injuries, 2,560 civilian deaths and $6.5 billion in direct damages. 

3. On average, seven people per day die in U.S. home fires. 

What Are the Causes?

Cooking incidents and smoking inside the home have been the most common causes of home fires in recent years. Heating equipment, such as portable heaters, are another common contributor to house fires. 

How Do I Protect My Family?

1. Assess your home for possible fire hazards and repair or remove them. 

2. Teach all children fire safety.

3. Have a fire safety plan in place. Make sure every family member knows the plan and PRACTICE it!

A home fire is something that we hope you and your family never experience. But, if you do, we're always here to help!

Already experienced a fire loss? Call us today (270) 402-8170 and we'll get started turning your mess into a memory right away!

Water Heater Maintenance

12/3/2019 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could have gallons of water flooding your home in minutes.

Here are some ways to prevent or mitigate water damage from a failed water heater in your Kentucky home. 

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home. 

The mess and damage can feel overwhelming. We cover Marion, Adair, Russell, Washington, Casey and South Nelson Counties to come as soon as possible and help with the cleanup process. They will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

What Happens to Your Contents After a Fire?

12/2/2019 (Permalink)

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Key Issues

  • Contents may need to be cleaned off-site
  • Contents inventory
  • Determine replacement and restoration
  • Pack
  • Ozone treatment
  • Cleaning
  • Odor removal
  • Secure
  • Return

Contents Inventory

  • We arrive on-site and inventory all of your personal belongings.
  • We carefully pack all salvageable items to transport to our secure warehouse and cleaning facility.
  • Items that can't be salvaged are inventoried and discarded.


  • Thorough cleaning
  • Proper handling of all electronics
  • Photographs and artwork
  • Fabrics
  • Clothes
  • Memorabilia
  • Antiques
  • Soft goods
  • Dry Cleaning
  • Appliances
  • Surfaces
  • Odor Removal

Fire Prevention Tips to Keep Your Home Safe During Holiday Travel

12/2/2019 (Permalink)

Fire damage can happen at any time of the year, but the use of fireplaces and heaters increases this risk during the winter season. While SERVPRO of Marion, Adair & Russell Counties offers emergency restoration services to help you rebuild after fire damage, observing these tips may prevent the need for fire damage restoration altogether.

Tips for Preventing Fire Damage at Home

Neighborhood Watch

You don’t need to have an active Neighborhood Watch to make sure someone’s looking after your home.

Ask one of your trusted neighbors to be on the lookout while you’re away. This can be very helpful for both preventing fires from breaking out, but also for stopping them before they get too out of hand. Even if you’ve taken precautions before leaving, it doesn’t hurt to have someone do a walk through to double check.

In the worst-case scenario, you’ll at least have someone you trust keeping your home in mind and ready to call the fire department. Their watchfulness can make all the difference in how much fire and smoke damage occurs.


There’s a strong likelihood that you’re not going to be using any of your home appliances while traveling.

Unplug them.

It’s always proper fire prevention practice to make sure your appliance chords are in a good shape, that they’re being used to manufacture standards, and that your circuits and extension cords aren’t overloaded.

However, while gone, the simplest remedy is to unplug everything that doesn’t need power. A damaged chord can’t cause you issues if it’s not plugged in.

Also, while you may be somewhere taking in the summer sun and clear skies, a thunderstorm could be happening in your city. You can easily prevent a power surge hitting your house and causing a fire by having little-to-know items connected.

This appliance check also includes your water heater. This is another area of your home which should be checked routinely because damage to electrical lines or faulty valves or vents can lead to a major fire hazard.

Additionally, it’s a wise idea to check your house’s main circuit breaker or box. This is a good habit before leaving for the summer, but also for any time of the year. The main box serves as a defense against electrical surges. So, if you see it’s already burnt out, call a specialist right away.

Safety Systems

There is a wide variety of tech and detection services available to monitor your home while away. These are great whenever you’re away from home, especially if you’re gone for an extended period.

If you know you’re going to be traveling extensively, it could be a great idea to invest in a home security system. Wireless systems like these not only can alert you for when a fire breaks out, but can even be automated to the point of calling the fire department on your behalf. 

Investing in a sprinkler system for your home is an obvious plus against preventing fire damage. Check this system before you leave to make sure that it’s functional. A home security system and a helpful neighbor can only do so much, and it may be your sprinklers which save the day.

Enjoy the Heat

SERVPRO of Marion, Adair & Russell Counties is here for you with emergency restoration services in the unfortunate event that your home has fire or smoke damage. Routine appliance and safety equipment checks should be a part of keeping your home safe during any time of the year. It’s better to check them now, so you can enjoy your summer later.

Fall Fire Safety

10/11/2019 (Permalink)

Firemen fighting a fire Fall fire safety is pivotal to protecting your family!

As summer turns to fall and temperatures begin to drop, most of us will begin to turn on heating units, portable heaters, fireplaces and even maybe an electric blanket. While all of these things are great: they can also be fire hazards. Read on for some simple tips that can keep your family safe!

Time Change= Battery Change

Make it a habit to change out batteries in smoke and carbon monoxide detectors every time you change your clocks with the time changes. 

Central Heat

  • Get your central heating system cleaned, inspected and serviced by a certified HVAC contractor every year before using it.
  • If you have a gas heater, make sure that you have fully functioning carbon monoxide detectors installed in your home.

Space Heater Safety Tips

  • Make sure that any space heaters are surrounded by at least three feet of empty space and aren't touching any other items or fixtures. 
  • Turn space heaters off when you leave the house or go to bed.
  • Avoid storing any combustible items near heaters.

Fireplace Safety Tips

  • Get your chimney inspected each year.
  • Hire a chimney sweep to clean out your chimney every fall.
  • Repair any cracks in fireplaces.
  • Use fireplace screens to keep sparks and fire debris inside the fireplace.
  • Don't ever use gasoline to start a fire in the fireplace.
  • Never leave a fire unattended.
  • Make sure that combustible materials are not stored within three feet of your fireplace.
  • For natural gas fireplaces, get all connections and lines inspected before use each season.
  • Remember that outdoor fireplaces can be just as dangerous as indoor units, and observe all safety precautions when using them.

Fire Safety Tips for Holiday Decorations

  • Do not use candles in jack-o-lanterns. Flashlights are much safer.
  • Make sure that children's costumes are made with fire retardant materials.
  • Use only fire retardant holiday decorations.
  • Verify that all holiday lights and extension cords are in good shape, with no frayed cords or blown bulbs.

Are You Prepared for an Earthquake?

8/30/2019 (Permalink)

Did you know that Kentucky is located near a major seismic zone known as the New Madrid Seismic Zone? 

If an earthquake should happen....would your family be ready? make sure they are with these earthquake preparedness tips. 

  • If you're indoors when an earthquake begins: drop to your hands and knees. Cover your head and neck with your arms. Crawl under a sturdy table or desk if nearby. Hold on to any sturdy furniture until the shaking stops. If a table or desk is not close, crawl next to an interior wall.
  • Create a family emergency communications plan that has an out-of-state contact.
  • Plan where to meet if you get separated.
  • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle.
  • Consider each person’s specific needs, including medication. Have extra batteries and charging devices for phones and other critical equipment. Do not forget the needs of pets and service animals.
  • Consider obtaining an earthquake insurance policy. A standard homeowner’s insurance policy does not cover earthquake damage.
  • Consider making improvements to your building to fix structural issues that could cause your building to collapse during an earthquake.

Five Most Common Causes of Water Damage in Your Home

5/28/2019 (Permalink)

Indoor plumbing and access to clean water are luxuries that we enjoy everyday. These things are wonderful to have and can become such a routine part of life that we don't pay much attention to them...…….until that water is some place it shouldn't be. Below is a list of the five most common causes of water damage in the home. Regular monitoring and maintenance of these systems can help keep your water where it should be and prevent water damage to your home. 

1. Bursting or Leaking Pipes- Blockages or backups in pipes can cause over-pressurization of the pipe and lead to a leak or burst. 

2. Plumbing Problems- These issues can be caused by tree roots, backed up garbage disposals, and ill-fitting or poorly connected joints and hoses. 

3. Basements and Roofs- A leaky roof or structurally compromised basement can invite water damage, flooding and even mold.

4. Appliances- Water supply lines to appliances like refrigerators and dishwashers are another common water damage culprit. These lines can break, leak and/or disconnect and dump significant amounts of water when they do. 

5. Air conditioners- Air conditioners and HVACs that aren't properly cared for can lead to moisture buildup and lead to mold problems.