Recent Posts

What To Do When The Pipes Freeze & Burst

11/30/2018 (Permalink)

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1.Stop The Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from busted pipes in your house can be as much as 106 gallons; that's two full baths an hour. Once water is off, make sure you drain the lines throughout the home.

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call The Professional Drying Company 

Once the repair is made and no further damage will be made, call the professional water restoration company. Areas that have been soaked in water are susceptible to mold, mildew, and can cause your family unwanted illness.

Remember, the longer you wait to make these repairs the more damage will be caused and in turn, you will pay higher cost for restorations and getting your home back to normal. 

Christmas Tree Fires

11/30/2018 (Permalink)

We wanted to post a quick re-cap on our blog so that our customers would be aware of the potential dangers involving a Christmas tree fire!

Step 1: When picking your tree, make sure it is fresh! If needles fall off when you touch it, it is best to find another tree. Look for the perfect tree with healthy green needles!

Step 2: When you place your tree, ensure that it is three feet away from any heat source (fireplace, heat vent, etc.) AND ensure that it is not blocking an exit.

Step 3: Check your lights. Make sure they are for indoor use and always turn them off before leaving your house or going to bed.

Step 4: Water your tree daily! 

Last but not least- Step 5: After Christmas is over and you're getting rid of your tree make sure to place the dried out tree outside of your home. Check with your local community to find a recycling program. AND bring your outside lights in to prolong their life! 

Fire Prevention This Holiday Season

11/30/2018 (Permalink)

Make sure to water your Christmas tree daily to prevent it from drying out.

-Turn off Christmas lights when you leave your home or go the bed for the night.

-Inspect Christmas lights and the wires before putting them up and replace any that have frayed or damaged areas.

-NEVER leave a lit candle unattended.

-When using candles, make sure they are on a firm flat surface away from curtains and other flammable materials. This prevents them from tipping over.

-Keep candle flames away from children and pets, they can burn themselves or accidentally knock the candle over.

-Make sure deep fried turkeys are properly thawed before frying.

-Have the fireplace flue cleaned yearly.

Routine Fire Sprinkler Inspections are important to your building's health

11/29/2018 (Permalink)

Of the many tasks assigned to a Maintenance Manager, making sure the building's sprinkler system is in proper working condition is on the top of the list.

Fire suppression during a building fire replies on the sprinkler system doing it's job of containing/eliminating the fire.

Different types of materials within the structure, along with the amount of time the materials were in contact with the fire, will affect the level of damage that a building incurs.

Once the fire is extinguished, knowing how to properly mitigate and repair the building with the various materials in it is important.

If you find yourself needing mitigation for your fire damage give SERVPRO a call today.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

5 Steps To Prepare Your Home for a Fire

11/29/2018 (Permalink)

Most people take active measures to prevent house fires, but not many people have implemented fire preparation techniques. Yet, fire prep is just as important as fire prevention, and in fact may be more so when it comes to protecting your home and loved ones. If you have yet to implement fire safety procedures, it’s time to do so. Below are five things you can do to get started: 

• Test your smoke alarms. 
• Plan an evacuation route. 
• Teach your children what to do in the event of a home fire. 
• Devise a communication strategy. 
• Practice. 

Test Your Alarms

Though your smoke alarms should inform you when they’re low on batteries, it doesn’t hurt to check them periodically. Test them once a month, and to err on the side of caution, replace their batteries at least once a year. 

Plan an Evacuation Route

This should be at the top of your fire preparation list. Identify all possible exits for each room in the home and make sure that each family member is aware of where those exits are. Designate a family meeting spot outside. 

Teach Your Children 

If you have young children, show them what the fire alarm sounds like and advise them on what to do if they hear one. Inform them of evacuation routes as well. 

Plan a Way To Communicate

Put together an emergency contact list and make sure that all family members know who to contact if they cannot find one another. Have your young children memorize important phone numbers, beginning with 911. 

Practice

The best way to ensure that all family members know what to do in the event of an emergency is to practice. Host a fire drill every couple of months and devise different scenarios. In doing so, you can increase the odds that everyone knows what to do and how to escape in a real emergency. 

Your SERVPRO fire remediation team or local fire department can review your fire preparation plan and provide additional tips for how to improve it. Don’t cut corners when it comes to fire safety and start planning today. 

What You NEED to Know About Fire Damage

11/29/2018 (Permalink)

Commercial or residential fire damage causes tremendous problems to your business or home. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. As tried, trusted and true fire restoration experts Marion, Adair & Russell Counties, we're here to help you get your home or business back in shape.  

Inspection

Before our professionals can begin repairs, we'll survey the property and assess damages. Our inspection is incredibly thorough, so we can provide you with plans for the best path forward. During this time, we'd be happy to answer any and all questions you may have about the fire cleanup process. 

Cleaning

Once we complete our inspection, we'll discuss proper procedures and a schedule. Our experts here at SERVPRO of Marion, Adair & Russell Counties will prepare our equipment, close off the area, and make all necessary preparations for cleaning. We'll  take care of surface damage by removing burnt sections and damaged items.

Odor Treatment

One of most difficult parts of any fire cleanup job is properly removing the scent in the area. Burnt odors often linger in the air, causing damage to the property's surface on a micoscopic level. We use advanced cleaning technology and products to permanently remove the prescence of all odors in the area. 

Final Steps

Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there are any structural damages to the property, we'll either make the repairs ourselves or provide you with the appropriate contact information for other experts who can help. We take our time in addressing each and every detail, because lingering smoke and fire damage can result in future problems. 

If you have any questions or need help with fire or smoke damage, contact us 24/7 at (270) 402-8170

Tips for Creating a Fire Escape Plan

11/29/2018 (Permalink)

A fire usually happens without warning, so it is important that you are prepared and have a fire escape plan in place before you need it. Knowing how to create an emergency escape plan is the first step, because you want to ensure that the one that you design will be able to get you, your family and your pets out safely and quickly should a fire ever occur.

Fire Alarms

You should have fire alarms outside of all bedrooms and on all levels of the home. This ensures that everyone will be able to hear them sound if a fire happens. Every season, test them and change the batteries so that they are always fresh and working properly. 

Prepare and Practice Your Escape Plan

Everyone should play a role in the creation of an escape plan so that they know it. Write it down and put it in an area where people can see it daily, such as on your refrigerator. When you are creating and practicing your plan, give each family member two escape routes. You also want to have a meeting spot for everyone to go to that is safely away from your home.

Once you have a good fire escape plan, it is important that the whole family knows what to do. This means occasionally practicing it, just like the fire drills you used to do when you were in school. According to the American Red Cross, only 26 percent of American families have created a plan and practiced it. 

Now that you have this information, it is time to get your fire escape plan in place. Get the entire family together so that you can work on the plan together. It is also a good idea to practice your plan every now and then so that it remains fresh in everyone’s mind.

Signs You Have a Mold Problem in Your Business

5/22/2018 (Permalink)

Discovering you have a mold problem can be a bit overwhelming at first. Before you sell your company, hire a professional to assess the situation. You may notice an odor or react to a mycotoxin in the mold.

Warning Signs

It is important to recognize the warning signs of mold before it takes over your home and affects your company. 

Smell – Mold has a pungent, musty odor. If it is in one area of your building, you might notice a distinct smell when you enter that part of the property. It is not always visually apparent. Mold can grow behind wallpaper, inside walls and under the carpet. If you notice an unusual and persistent odor in your property, contact a professional to perform an inspection.

Sight – Watch for the appearance of mold. It may be black, discolored, fuzzy or slimy. You will notice a suspect area growing overtime. Like most fungi, it likes damp areas. Regularly check and clean areas that have a high humidity or tend to collect dampness.

Health – Because mold is not always visible, it may not be apparent that you have a mold problem. If you notice a musty odor when you are at the office or you spot water damaged areas, you may need to hire a mold remediation specialist. If you do have a mold problem, you may notice that you feel better when you are away from home. 

Mycotoxins

Organisms of the fungus kingdom, like mold, produce toxic secondary metabolites called mycotoxins. 

Things to Know

The best way to prevent mold growth is to control the moisture in your home. Molds can be found almost anywhere and are able to grow on most surfaces, so keeping an eye out for it is essential to keeping you and your employees. 

What To Do Before Allowing Employees To Return After a Flood

5/22/2018 (Permalink)

Commercial What To Do Before Allowing Employees To Return After a Flood The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, earthquake or flood.

If a flood happens in Kentucky it is likely that your business could receive harmful damage. Backed-up sewage lines often lead to black water damage, and leaking water can ruin machinery and important documents. Flood cleanup can take a while, but it’s important to get your business up and running as soon as possible. Here are a few things to consider before calling your employees back into work.

Inspection

Before you allow anyone back into your building, be sure to inspect the stability of the structure. You’ll likely use water damage repair services, but once you can safely re-enter the building, it’s important to do a thorough check up on everything. There are a few things you might do to ensure the security of your employees:

• Examining water supplies for any contamination
• Confirming secure connections to all electrical systems
• Testing for asbestos or black water corruption
• Checking air filtration devices used during the cleanup and restoration process

Once you have thoroughly inspected your commercial building, you can consider contacting your workers.

Accommodation 

Area-wide disasters can be scary. Be sure to take care of your workers during this challenging time, especially if some of them are dealing with their own loss of property or transportation. Consider accommodations such as flexible scheduling and on-site daycare to support your employees.

Communication

Don’t forget to keep your workers and customers informed. There are many ways to communicate, so use your resources to connect clearly and concisely. Your business should provide reassurance to your employees by sharing restoration plans and recent updates. When you are thinking about allowing your workers to return, notify them in advance so that they can prepare themselves. 

Taking these steps to take care of your employees will not only provide security but will also improve their attitude towards your business. Black water damage may harm your building’s structure, but it doesn’t have to ruin your employees’ relationship with the company. 

5 Things You Need to Know About Mold

5/22/2018 (Permalink)

Mold Remediation 5 Things You Need to Know About Mold Mold can spread if moisture is present.

As a homeowner, you don't want to hear that there is black mold in your living space. The thought of mold growth may terrify you. It's true that this fungus can be a problem, but the spores themselves really aren't that scary. If you talk to any residential mold professional, you'll learn a few important things about this growth.

1. It is everywhere. Mold already exists in your home. This doesn't mean you need to call in a remediation team right now, but it does mean that the spores naturally occur both indoors and outdoors. You can never have a mold-free house because the spores are always around.


2. It requires water. While the spores may be everywhere, mold cannot thrive in every location. Water is a key ingredient for mold survival. If you have been dealing with a moisture problem in your house, even just high humidity, you may be inviting colonies of mold.


3. It can travel easily. Part of the reason spores can be everywhere is because they travel through water, in the air and on humans and animals. You may introduce mold to your home without realizing that a few spores caught a ride on your shoes.


4. It may have a smell. Some molds, particularly black mold, are associated with a musty odor. This aroma may be what clues you in to your growth. However, this fungus can exist without a tell-tale smell.


5. It needs to be dealt with quickly. Because mold is everywhere and can spread easily, a mold cleanup crew should be called as soon as you suspect the growth is in your house. If not taken care of right away, it may spread to other rooms and the remediation process may grow.

Black mold is something that no one wants to find in their home, but sometimes it finds a way to show up. The more you know about mold the better prepared you will be to take care of the problem.