Recent Posts

What sets SERVPRO Apart?

3/31/2020 (Permalink)

Professionally Trained Technicians

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Online Learning

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education

SERVPRO of Marion, Adair & Russell Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

SERVPRO and Your Business

3/31/2020 (Permalink)

Available 24 hours a day and seven days a week, SERVPRO responds quickly to your Lebanon business’s emergencies. No commercial project is too big, because we have access to the resources of a nationwide network of 1,700 Franchises.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

From a fire, water damage, or mold remediation to deep cleaning and application of disinfectant. There's no job too big or too small for us to handle! We're #alwaysheretohelp

SERVPRO and COVID-19

3/31/2020 (Permalink)

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

We Are Cleaning Experts!

3/31/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –

 SERVPRO of Marion, Adair & Russell Counties.

270-402-8170

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Fire, Smoke and Soot Restoration Services

2/18/2020 (Permalink)

SERVPRO can clean the soot on these walls and ceiling "Like it never even happened." This fire/soot damage just shows the unfortunate outcome of a fire.

Structural Cleaning - After a smoke or fire damage, ceilings,walls,woodwork, carpet and floors will often need a tough cleaning. Your experienced local SERVPRO of Marion, Adair and Russell Counties will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, your local SERVPRO of Marion, Adair and Russell Counties Professional may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO of Marion, Adair and Russell Counties will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface. 

Water Leaks & What to Do!

2/18/2020 (Permalink)

There are many things that can cause a water leak in your home. Here are a few examples and tips. Keep in mind your local SERVPRO of Marion, Adair and Russell Counties is always here to help. Bathrooms typically endure the most water damage and should be checked often. Look under sinks, behind and around toilets, and on the ceilings. Install an exhaust fan if you do not have one to help keep your humidity low. Appliance leaks are usually coming from a clean water source. When a sink, dishwasher, refrigerator or hot water heater springs a leak there is no reason to panic as long as you act quickly. Shut off the water source then clean and dry the area, mold begins to grow within 24-48 hours. If the leak is large you will want to call your local SERVPRO of Marion, Adair and Russell Counties to have the proper equipment placed to dry the area more effectively. SERVPRO wants you to stay on top of the moisture and flooding in your home to protect yourself and your family against the health issues that can come from water damage.

Clogged Dryer Exhaust Ducts: A Common Cause of House Fires

12/3/2019 (Permalink)

Most of us don’t think about maintenance on our clothes dryers, but we should! The U.S. Fire Administration reports that every year there are thousands of home fires started by clothes dryers. Lint and debris can build up in your dryer vent, reducing air flow to the dryer, backing up dryer exhaust gases, which can result in a fire hazard. It is recommended you have your dryer exhaust system cleaned at least twice a year.

How to tell if you dryer vent is clogged

  • Normal drying cycle is not drying clothes
  • If it takes more than 40 minutes to dry a load of clothes
  • Clothes smell musty after normal cycle
  • Clothes are hotter at the end of the cycle
  • Large amount of lint accumulates in the lint trap
  • Your laundry area is more humid
  • Burnt smell in your laundry room
  • Outside dryer vent cover is not lifting

What you can do to reduce the risk

  • Clean your lint filter after each load of clothes
  • Use dryer sheet and fabric softener sparingly
  • Remove the back of the dryer to vacuum out lint that is trapped
  • Keep area around dryer free of dust and debris
  • The duct line that vents outside should be as short as possible

There are tips online on how to clean you dryer vent system, but it is recommended you hire a professional. In addition to the reduced threat of fire, a cleaning can pay for itself in less than a year through the improved efficiency with less drying time required.

SERVPRO of Marion, Adair & Russell Counties is here for you should you do have a loss from a dryer vent fire. Please call 270-402-8170 for help.

"A Fire Won't Happen to Me!"

12/3/2019 (Permalink)

We all feel like it won't happen to us; but it can. Our team here at SERVPRO of Marion, Adair & Russell Counties knows that all to well. We handle multiple fire related losses each year.

How Common Are Fires?

1. U.S. fire departments respond to a call about every 88 seconds!

2. Between 2012 and 2016, there were 355, 400 house fires that resulted in 11,670 civilian injuries, 2,560 civilian deaths and $6.5 billion in direct damages. 

3. On average, seven people per day die in U.S. home fires. 

What Are the Causes?

Cooking incidents and smoking inside the home have been the most common causes of home fires in recent years. Heating equipment, such as portable heaters, are another common contributor to house fires. 

How Do I Protect My Family?

1. Assess your home for possible fire hazards and repair or remove them. 

2. Teach all children fire safety.

3. Have a fire safety plan in place. Make sure every family member knows the plan and PRACTICE it!

A home fire is something that we hope you and your family never experience. But, if you do, we're always here to help!

Already experienced a fire loss? Call us today (270) 402-8170 and we'll get started turning your mess into a memory right away!

Water Heater Maintenance

12/3/2019 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could have gallons of water flooding your home in minutes.

Here are some ways to prevent or mitigate water damage from a failed water heater in your Kentucky home. 

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home. 

The mess and damage can feel overwhelming. We cover Marion, Adair, Russell, Washington, Casey and South Nelson Counties to come as soon as possible and help with the cleanup process. They will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

What Happens to Your Contents After a Fire?

12/2/2019 (Permalink)

From furniture to antiques to artwork and appliances, we'll treat your treasures with the care they deserve. While some items can be cleaned on-site, in many cases we'll need to inventory, pack out and transport the contents of your property to our state-of-the-art facility to ensure the best care possible.

Key Issues

  • Contents may need to be cleaned off-site
  • Contents inventory
  • Determine replacement and restoration
  • Pack
  • Ozone treatment
  • Cleaning
  • Odor removal
  • Secure
  • Return

Contents Inventory

  • We arrive on-site and inventory all of your personal belongings.
  • We carefully pack all salvageable items to transport to our secure warehouse and cleaning facility.
  • Items that can't be salvaged are inventoried and discarded.

Restoration

  • Thorough cleaning
  • Proper handling of all electronics
  • Photographs and artwork
  • Fabrics
  • Clothes
  • Memorabilia
  • Antiques
  • Soft goods
  • Dry Cleaning
  • Appliances
  • Surfaces
  • Odor Removal