Recent Posts

Is Your Business Emergency Ready?

5/22/2019 (Permalink)

Did You Know?

50% of Businesses Without a Preparedness Plan Never Re-Open After a Disaster.

The first step in recovering from a disaster is to be prepared before it ever even happens. A good place to start these type of preparations is with a risk assessment and emergency preparedness profile. A complimentary Emergency Readiness Profile from SERVPRO of Marion, Adair & Russell Counties is a great way to accomplish that! We'll actually gather all the information you need in a disaster and compile it all in one place for you. For FREE! 

This complimentary Emergency Readiness Profile is part of SERVPRO's sponsorship of the American National Red Cross's Ready Rating Program. We gather all vital information that you would need in a disaster and compile it all for you. Once your new Readiness Profile is complete; we'll provide it to you, free of charge, in a folder and/or app form. Even if you're on vacation out of state, your employees can access the information they need to locate the water shut off or you can have the electric company's contact information at your fingertips just by accessing your app. 

Don't be caught unprepared!

Call us today to schedule your Emergency Readiness Profile visit! (270) 402-8170.

Oh no! My Business is Under Water!

5/22/2019 (Permalink)

Your SERVPRO of Marion, Adair and Russell Counties is a locally owned business backed by a national team!

We were able to attend to this roof leak and make this business SERVPRO approved! SERVPRO was able to transform this commercial kitchen area where a flood had taken place. Throughout the business, the water had impacted not only the room in which it was housed but throughout the entire area.

When the customer contacted SERVPRO, we were able to not only eradicate all of the contaminated portions of the area - from the primary issue to the very smallest of details - and upgrade the property with exceptional quality and customer satisfaction. We are proud to say that SERVPRO was the chosen company to complete this job and many others like it to transform disasters! 

Signs That Your Roof Has Sustained Storm Damage

5/22/2019 (Permalink)

After a storm it's not always immediately apparent whether or not your roof has sustained damage. These tips are not comprehensive but they are a quick, simple guide to determining the probability that your roof may be setting you up for water damage inside your home.

Loss of Granules on Shingles

Shingles are covered in granules. These granules protect the surface of your home from UV rays and inclement weather. If you notice granules in your downspout or around your home it may be a sign that your shingles need replacing. 

Hail Damaged Shingles

Shingles should be inspected for damage after a storm has occurred. Dents, lifting, bruises, broken edges and other damage may not be immediately apparent from the ground. 

Dented Gutters and Flashing

Gutter and/or flashing damage could indicate the possibility of roof damage as well. If gutters or flashing is dented and/or damaged, the possibility of roof damage should be considered as well. 

What You Should and Shouldn't Do When a Flood Occurs

5/22/2019 (Permalink)

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

How Can My Water-Damaged Contents Be Cleaned?

5/22/2019 (Permalink)

"Like it never even happened."

SERVPRO of Marion, Adair & Russell Counties specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents. These methods of cleaning include the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the appropriate cleaning product. 

Determining which method is the most suitable for your contents depends upon several factors. These factors include things like: 

  • What material is the object made of?
  • What damage has it sustained?
  • What is the level of damage present?

and much more. Our technicians are specially trained to assess your circumstance and determine the best suited method for restoring your most precious belongings. 

When Water Attacks Your Home or Business...SERVPRO of Marion, Adair & Russell Counties is There!

5/22/2019 (Permalink)

SERVPRO of Marion, Adair & Russell Counties is available 24 hours a day for water emergencies, large or small. When you're dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the possibility for mold.

We Answer the Phone Ready to Help
Call Today Us At (270) 402-8170

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marion, Adair & Russell Counties, has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is the HVAC system operational? (if applicable in winter)

About SERVPRO of Marion, Adair & Russell Counties

SERVPRO of Marion, Adair & Russell Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

A Few of Our Certifications:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • IICRC 

Are You Prepared for a Power Outage?

5/21/2019 (Permalink)

Warmer weather often brings stronger storms to Kentucky. Extended power outages may impact your home and even whole community. A power outage is when the electricity goes out unexpectedly. A power outage may:

  • Disrupt communications, water, transportation and other emergency services.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed to keep what cooler air is left inside contained.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors. Especially those that are elderly, young and/or live alone. 

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Know how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Stock batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems and monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

Signs of Water Damage in Your Commercial Property

5/21/2019 (Permalink)

When water infiltrates your commercial property, time is of the essence. The longer a leak lasts, the more damage it does. If you see any of these signs of a leak, you should have your property evaluated by a professional.

1. Bulging, spalling, and cracking

These are all exterior signs that a leak is degrading the masonry. Once water has leaked past the mortar joints, it can wear away at the masonry. After water has begun corroding the steel beneath, this damage will become much worse as a result of rust jacking.

2. Rust staining

This is a late-stage sign of water infiltration. You’ll find this commonly in concrete structures, where the red rust stain is visible on a lighter surface. When you see rust staining, it’s a sign that water has penetrated not only the masonry but the steel structure beneath. Water is causing the corrosion of the steel, which leaves a stain on the masonry surface.

Steel will expand as it rusts, creating further damage to your building’s structure. This phenomenon is called rust jacking.

3. Mold and musty odors

After water has made it past the exterior, you may notice signs of water damage inside the building. One of these signs could be a sign of mildew or mold. Mold is not always easy to detect.

4. Interior damage

Other interior signs that can tip you off to a water leak are staining on interior walls and ceilings. You may also see cracked drywall or peeling wallpaper as water begins to saturate your interior walls.

Keep water from damaging your building

At SERVPRO of Marion, Adair & Russell Counties, we help restore and rehabilitate the exterior of commercial buildings so you don’t have to worry about what happens when water leaks into your building. Prevention is key but when water damage does occur at your commercial property; we can help make it "Like it never even happened."

Help Prevent Sprinkler Malfunction with Routine Maintenance

5/21/2019 (Permalink)

A thick, green lawn can make your commercial building in Lebanon, Ky stand out, and that may be why so many businesses spend thousands of dollars a year working with landscaping companies and buying products to improve their grounds. The way the area surrounding your building looks can speak volumes about the way others feel about your business. But sometimes the sprinkler system watering your beautiful, lush grasses may go unattended until the end of each season, and unless irrigation maintenance is done, it can mean problems for the whole area.

How Is the System Maintained?

Whether it's a landscaping company or a grounds keeping crew that takes care of your grassy areas, there are certain issues that need to be addressed in the sprinkler system on a monthly basis. This includes:

  • Checking for broken sprinkler heads
  • Monitoring water usage
  • Reviewing irrigation patterns

By walking the grounds and noting the health of the grasses, bushes, and trees, any problems with the sprinkler system can be dealt with quickly and efficiently, and irrigation maintenance can be a minor issue.

What Causes Most Sprinkler Problems?

While mischief can be the cause of some sprinkler malfunctions, defective heads and clogged pipes can also result in major problems on your grounds, such as sprinkler flooding. When too much water comes into a small area, the dirt beneath the system can not absorb the excess and floodwaters can run into your building. If there is an surplus of pedestrian traffic over wet grasses, the compacting earth can also cause plumbing pipes to crack, and flooding may be the result. If flooding does occur, contact a water damage and remediation specialist to quickly assess the situation.

Sprinkler systems can keep commercial grounds looking beautiful and green. That is why irrigation maintenance is an essential part of any groundskeeper’s job. Taking care of the sprinkler system can help prevent flooding.

What To Do Before, During and After a Major Storm Event

5/21/2019 (Permalink)

Severe weather can cause damage to your home, property or business. Your first priority is to stay safe during the storm.  When the storm is over, call the restoration pros of SERVPRO of Marion, Adair & Russell Counties. 

Here's what FEMA says about floods:

Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water or it may cover a house to the rooftop. Floods that happen very quickly are called flash floods.

Before a storm

  • Build an emergency kit.
  • Make a family communication plan.
  • Inform other family members and/or neighbors if you hear a flood warning on the TV or radio. This allows everyone to prepare themselves. Communicate the importance of staying near an adult to children. 

During

  • Listen to authorities and safety officials.
  • If there's any possibility of a flash flood, move immediately to higher ground. 
  • Help your family move important items to an upper floor if there's time. 
  • Do not walk through moving water. Even 6” of water can make you fall.
  • Ensure that everyone stays together. 

After

  • Account for everyone and continue to stay together. This is especially true in the event that aid and/or rescue is needed.
  • Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
  • Stay away from moving water. It can knock you off your feet and carry you downstream or cause injury or drowning.
  • Stay out of the way of emergency workers so they can do their job easily.
  • Call in professionals to aid in remediating  damage. Flood waters can be contaminated and cause further concerns such as mold. Special equipment may also be needed to mitigate and remediate damage.