Recent Posts

April - Theme of the Month

4/14/2021 (Permalink)

April - Theme of the Month

During April, we wanted to hit on the fact that we are able to clean up any type of biohazard. This is a service that we typically do not hit on because of the nature of it, it is hard for many people to discuss.
But it is also am important service for those that need it. Without all of the knowledge, many times people might try to clean it up themselves without finding out the risks associated with the biohazard. There are many reasons why it is best to have a certified company come and take care of the problem, but two big reasons are listed below-

Traumatic Experience: Whenever we are called for this type of job, it is typically a very traumatic experience that the family is going through, and it would be emotionally difficult for any loved ones to clean up the area when it is a traumatic loss. Having someone else come in is easier on all parties involved.

•Safety First: Any remains or fluids that come out of a human or an animal are to be considered biohazard. Being biohazard means that they could carry life threatening pathogens to the person cleaning up the area or whoever is exposed to them. When working with SERVPRO, you can trust that any cleanup will be done in the safest manner possible for everyone involved, our staff and the family. Our staff has completed all of the proper trainings, including being registered and compliant with OSHA and FEMA guideline to clean up any type of biohazard.

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

4/7/2021 (Permalink)

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

When calling us, you the first thing to expect both timely and friendly service on the phone. Our trained customer service representatives are ready to help the second you are connected. Our goal is to make the loss as easy as possible to help put your mind at ease every step of the way, starting with the first call.

We also strive to have…

Fast Response

Be onsite as quickly as possible to prevent more damage from happening to your home, business or contents. We do this by being open 24/7/365, even on holidays and weekends.

Timely Service

Emergency jobs will have a crew member onsite within 4 hours, unless otherwise requested.

Visual Inspection / Verbal Briefing

“Should I file an insurance claim or pay out of pocket?” is a common question we get.

Our trained professionals have the ability to walk a property and to see what would be the best course of action for the home or business owner when it comes to payment method. We can help advise the insured on if it would be beneficial or not to file a claim.

Let us make it “Like it never even happened.”


3/30/2021 (Permalink)


After being SERVPRO Franchise Owners for 10 years, it was time for a new adventure. Dewayne and Lisa Cox decided it was time TO EXPAND! As of March 25th, 2021, they are now officially the owners of 3 more franchises stretching across the state of Kentucky. If you see Dewayne and Lisa, congratulate them on their new business venture! Show your support by continuing to call us to take care of any of your cleaning and restoration needs!

Message from the owners-

“I am finally able to share the news! An adventure, and it’s official! We have expanded our SERVPRO services in KY.  We are very excited about the future and this certainly would not be possible without my family, friends, our amazing TEAM COX members & my SERVPRO corporate family.

Now proudly providing fire and water restoration in:

Allen, Barren, Hart, Green & Taylor Counties.

Butler, Ohio, Hopkins, Muhlenberg & Edmonson Counties.

Daviess County” – Dewayne Cox, Owner

March - Theme of the Month

3/18/2021 (Permalink)

March - Theme of the Month

SERVPRO of Marion, Adair and Russell Counties focus on a different aspect of the business to focus on each month, and this month it is about something that we have been working on for other a month: Texas Storm. In February, the devastation in Texas was awful to many people, and caused major damage to many homes and businesses. We sent crews down to help the local SERVPRO franchises in Katy, Texas about a month ago and they still are not home yet. While being away from home is tough, it is well worth it to see the before and after of these homes and businesses and to know we are taking the worries away from people who are experiencing one of the most stressful times of their lives.

While Kentucky was lucky and did not experience this damage, we never know who will be next. No matter the size, we can help and handle whatever you have going on. 

Our goal is to make it “Like it never even happened.”

Is your home or business at risk for fire or smoke damage? Check our list of 7 ways it could be!

3/16/2021 (Permalink)

Is your home or business at risk for fire or smoke damage? Check our list of 7 ways it could be!


When using a fireplace, make sure the flame is always under control and there is an adult present at all times. Also make sure there are no flammable items around the area.

Check Smoke Alarm Batteries

Regularly test and replace your smoke alarm batteries if they seem weak or you know it has been awhile.

Keep a Tidy Kitchen

There are so many heat sources in a kitchen and it is important that you keep flammable items away from these sources. This even includes food and crumbs.

Dryer Lint Filter

Before turning on the dryer, check for any lint in the catch.

Fraying Cords

Cords that are frayed can easily catch fire to itself and anything around it. Replace as soon as possible if you see any damage!  

Safely Store Products 

Read the warning labels on products and follow accordingly.

Fire Extinguishers

There should always be a fire extinguisher available when there are any dangers of fire or smoke, such as the kitchen.

Fire Hazard… Space Heaters!

2/25/2021 (Permalink)

Fire Hazard… Space Heaters!

During the winter months, many people begin using small space heaters to heat their living areas. Here are some preventative measures to take when using a space heater in any enclosed space-

  • Flammable Materials

When exposed to too much heat too quickly, flammable items can quickly overheat and may cause an issue.

  • Unattended Heaters

TURN OFF ANY HEAT SOURCE WHEN UNATTENDED! By simply turning off and unplugging the heating element, it can seriously cut down on the chance of a fire or smoke accident happening.

  • Level Surface

Older models of space heaters do not have a tip element on them, and may not shut off when they are on their sides. When not on a level surface, it can increase the risk of them tipping over.

  • Up to Date Safety Features

Check for frayed cords, and that they are in good condition before using. This includes having tip safety features.

  • Children / Pets

Young children and pets can cause a hazard if left unattended around space heaters. If possible, keep them away, or get a gate to create a barrier around them.

If you experience any issues, call SERVPRO of Marion, Adair and Russell Counties at 270.402.8170 for a FREE quote on smoke or fire damage cleanup!


2/22/2021 (Permalink)


Our goal is to make it “Like it never even happened,” when it comes to your home or business.

This goal in mind is the reason SERVPRO of Marion, Adair and Russell Counties has an entire department devoted to rebuilding or remodeling homes and businesses. While our goal is also to help the home or business owner recover from their loss in as noninvasive way as possible, there are times where we do have to remove items. When this happens, it is where our rebuild department comes in!

We are searching for Framing, Plumbers, Roofers, Handymen, Painters, Electricians, Drywallers, Tiling / Stonework, Masonry, Carpenters, Flooring, HVAC, and more. Any trade is welcome to apply to see if we would be a good fit!

Call us at 270-670-2346 for more information!

*Must be licensed and insured*


2/10/2021 (Permalink)


Through Friday, February 12th, Kentucky is experiencing major winter weather in the form of both ice and snow. There is currently an Ice Storm Advisory throughout the rest of the week and into the weekend. states that significant ice and snow mixture will be hitting us during these days, and there is a large chance of both power loss and tree damage. It is advised to limit travel and to take extreme caution while traveling if needed. It is also encouraged to get enough groceries for into next week if you are not stocked up.  

Current predictions state that the weather will remain low and freezing will continue. Because of the possibility of power outages, it is even more important to prevent frozen pipes in your homes or businesses while you can. Here are a few ways to do this below.  

Leave the heat on and turn it up slightly.

Continually drip faucets.

Cover outside faucets with specialized covers. You can get these at most stores or online.

Open interior doors to promote air flow throughout the different rooms.

Leave garage doors closed to trap warm air inside the building.

Cabinet doors with pipes should be opened to promote warm air flow inside, especially at night.

SERVPRO of Marion, Adair and Russell Counties have crews ready to go if you do experience a water issue. Give us a call as soon as you notice damage to minimize it!  

5 Fire Prevention Tips

2/8/2021 (Permalink)

Make plans against fire damage today with these 5 tips!

  1. Install sprinklers or a fire suppression system throughout your business and train all employees on how to disarm them in case of accidental triggering.
  2. Take out trash regularly to prevent a buildup of flammable materials.
  3. Have dedicated escape routes for each room of the building.
  4. Have fire extinguishers available around the office (and home) and check them regularly. Replace ASAP if there are signs of wear and tear or they are empty.  
  5. The equipment used in your business can cause problems when not kept clean too. Dirty equipment can easily throw sparks and ignite other items, or the dust buildup can catch flame if sparks come their way.

SERVPRO of Marion, Adair and Russell Counties know to expect additional calls to come in about smoke and fire damage throughout the winter months. These calls can come from both large and small homes and businesses in our area. No matter the size of your home or business, It is important to take preventative steps to keep your livelihood safe.

February – Theme of the Month

2/3/2021 (Permalink)

February – Theme of the Month

Community Spotlights

This month, we are focusing on spotlighting many of the hardworking, small business owners in the area! Take a minute to head over to our Facebook and Instagram pages to follow and keep up!

While we typically choose a service to focus on during the month, we are changing things up in February, and showing some love to our fellow small businesses. Throughout the past year, many small businesses have had to change their services, move to curbside options, and have had a tough time. This month, we will be working with these businesses to make “Spotlight Videos” over the products and services that are currently offering, and showing them how much support they have throughout the community!

We are also still setting up spotlight slots, if you have someone that would like to be included, send us a message!  

Follow us on Facebook and Instagram below:


Instagram: @SERVPROTeamCox