Recent Posts

Fall Flooding and Storms Means Call SERVPRO

10/10/2021 (Permalink)

This year has seen an unprecedented number of flooding and storms in our area and the forecast this fall is no different. SERVPRO of Marion, Adair & Russell Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We are available 24/7, just contact us!

Resources to Handle Floods and Storms

When storms hit our area we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Factory or Warehouse Flooded? SERVPRO is who you call!

10/10/2021 (Permalink)

Although finding a company capable of handling water removal from a factory of any size or warehouse may seem difficult, we at SERVPRO know we can handle any water removal and restoration projects in the area. We handle water removal from large buildings without trouble. If you still have doubts, here are a few of the techniques we use to dry the place out thoroughly and quickly.

Water Extraction
When a water removal project from a factory or warehouse calls for extraction of standing water, many companies do not know where to begin. Even worse, some may begin the extraction process under-equipped and poorly prepared, and may not remove water from the premises in time to prevent some of the worst damage from happening. We use truck-mounted extraction pumps to remove standing water as quickly as necessary, bringing in additional trucks as needed to make sure the building gets drained before damage can get any worse.

Fast Drying
Once standing water has been cleared, we can begin the process of drying the area out and eliminating moisture that has already penetrated into materials in the building and stored objects. By creating air currents throughout the building, we can pick up water droplets on a large scale before depositing them in buckets via our fast-acting dehumidifying technology.

Care for Contents
Depending on what you have stored in the warehouse, we may have to use special preventative measures to protect the building's contents. If they present a safety hazard when mixed with water, be sure to let us know so that our technicians can don adequate personal protective equipment.

SERVPRO provides industry-leading care for our commercial customers in the aftermath of a disaster and has the resources required to handle even the largest projects.

Home and Business Water Damage Prevention

6/17/2021 (Permalink)

Two pieces of SERVPRO green quipment drying out brown carpet in a water damaged home. Orange SERVPRO house in corner This home was water damaged, and we are working to dry out the carpet for reuse!

Over the years, the vast majority of calls that we receive concerns water damage. Fire and water damage are the two main reasons that SERVPRO is contacted. But many people do not realize that even with fire jobs, often times water damage is also present. Fire is typically put out by water, so when the fire department is onsite, many times parts of the building is also wet.

But the most common reason we are called to a home or business to clean up water is because of a busted pipe.


The most water pouring into the building, the more damage it is going to cause. Coming from a restoration company, your first move should always be to shut off the water source.


Most of the time this would be the main water supply. If you do not know where your supply cut off is in your home or office, make it a priority to find out and educate everyone in the area.  Below is how much damage a single pipe can do per minute:

A ½ inch pipe can spill up to 50 gallons a minute

A 1-inch pipe can spill up to 210 gallons a minute

A 2-inch pipe can spill up to 850 gallons a minute

This is why it is so important to prevent as much damage as possible when in this situation. It is also important to call the professionals as soon as possible to let them get to work and start fixing the problem. SERVPRO of Marion, Adair and Russell Counties are Here to Help ® at a moment’s notice with 24/7/365 services available.

June – Theme of the Month

6/16/2021 (Permalink)

June – Theme of the Month

During 2021, the Real Estate Market has been booming with many people buying and selling.

With many houses and commercial buildings hitting the market, we have been getting calls daily about quotes for both floor and carpet cleanings.  

When a home or business is empty, carpets are one of the first things that the potential buyer will look at, and check for cleanliness. When buying a home, even when carpets appear clean, many new home owners want the carpet cleaned before move in day. This is to prevent the spread of germs, and also to get them cleaned before furniture items are moved in. Even if you are not selling right now, as a home or business owner, it is important to take care of your carpets over the years, and make sure that when the time comes, you are able to put your home or business on the market without doing any floor replacements, as they can be costly.

It is a good rule of thumb to get carpets professionally cleaned yearly on top of your typical regular maintenance throughout the year. This includes: vacuuming, spot removal, and shifting furniture around to prevent permanent carpet dents. If you own a business with high traffic, then it is suggested to do this even more often to keep the carpets in tip top shape, and to keep things clean for customers!

May - Theme of the Month

5/17/2021 (Permalink)

May - Theme of the Month

There is one area of the home that is a prime suspect for issues, but it rarely checked on until a problem happens: your water heater. When you are planning your Spring Cleaning this year, add this to your list of things to check on and clean out. Like any other item, the better care you provide it, the higher the chances of extending its life, your water heater is no different. Below is a list of things you can do to help prevent any damage from occurring over the years:

Maintenance Tips:

Adjust the Temperature, Insulate the Pipes, Insulate the Heater, Test the TPR Valve, Check the Anode Rod, Drain the Tank and Wash Out Sediment

For more information visit:

April - Theme of the Month

4/14/2021 (Permalink)

April - Theme of the Month

During April, we wanted to hit on the fact that we are able to clean up any type of biohazard. This is a service that we typically do not hit on because of the nature of it, it is hard for many people to discuss.
But it is also am important service for those that need it. Without all of the knowledge, many times people might try to clean it up themselves without finding out the risks associated with the biohazard. There are many reasons why it is best to have a certified company come and take care of the problem, but two big reasons are listed below-

Traumatic Experience: Whenever we are called for this type of job, it is typically a very traumatic experience that the family is going through, and it would be emotionally difficult for any loved ones to clean up the area when it is a traumatic loss. Having someone else come in is easier on all parties involved.

•Safety First: Any remains or fluids that come out of a human or an animal are to be considered biohazard. Being biohazard means that they could carry life threatening pathogens to the person cleaning up the area or whoever is exposed to them. When working with SERVPRO, you can trust that any cleanup will be done in the safest manner possible for everyone involved, our staff and the family. Our staff has completed all of the proper trainings, including being registered and compliant with OSHA and FEMA guideline to clean up any type of biohazard.

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

4/7/2021 (Permalink)

What can SERVPRO of Marion, Adair and Russell Counties do for your water loss?

When calling us, you the first thing to expect both timely and friendly service on the phone. Our trained customer service representatives are ready to help the second you are connected. Our goal is to make the loss as easy as possible to help put your mind at ease every step of the way, starting with the first call.

We also strive to have…

Fast Response

Be onsite as quickly as possible to prevent more damage from happening to your home, business or contents. We do this by being open 24/7/365, even on holidays and weekends.

Timely Service

Emergency jobs will have a crew member onsite within 4 hours, unless otherwise requested.

Visual Inspection / Verbal Briefing

“Should I file an insurance claim or pay out of pocket?” is a common question we get.

Our trained professionals have the ability to walk a property and to see what would be the best course of action for the home or business owner when it comes to payment method. We can help advise the insured on if it would be beneficial or not to file a claim.

Let us make it “Like it never even happened.”


3/30/2021 (Permalink)


After being SERVPRO Franchise Owners for 10 years, it was time for a new adventure. Dewayne and Lisa Cox decided it was time TO EXPAND! As of March 25th, 2021, they are now officially the owners of 3 more franchises stretching across the state of Kentucky. If you see Dewayne and Lisa, congratulate them on their new business venture! Show your support by continuing to call us to take care of any of your cleaning and restoration needs!

Message from the owners-

“I am finally able to share the news! An adventure, and it’s official! We have expanded our SERVPRO services in KY.  We are very excited about the future and this certainly would not be possible without my family, friends, our amazing TEAM COX members & my SERVPRO corporate family.

Now proudly providing fire and water restoration in:

Allen, Barren, Hart, Green & Taylor Counties.

Butler, Ohio, Hopkins, Muhlenberg & Edmonson Counties.

Daviess County” – Dewayne Cox, Owner

March - Theme of the Month

3/18/2021 (Permalink)

March - Theme of the Month

SERVPRO of Marion, Adair and Russell Counties focus on a different aspect of the business to focus on each month, and this month it is about something that we have been working on for other a month: Texas Storm. In February, the devastation in Texas was awful to many people, and caused major damage to many homes and businesses. We sent crews down to help the local SERVPRO franchises in Katy, Texas about a month ago and they still are not home yet. While being away from home is tough, it is well worth it to see the before and after of these homes and businesses and to know we are taking the worries away from people who are experiencing one of the most stressful times of their lives.

While Kentucky was lucky and did not experience this damage, we never know who will be next. No matter the size, we can help and handle whatever you have going on. 

Our goal is to make it “Like it never even happened.”

Is your home or business at risk for fire or smoke damage? Check our list of 7 ways it could be!

3/16/2021 (Permalink)

Is your home or business at risk for fire or smoke damage? Check our list of 7 ways it could be!


When using a fireplace, make sure the flame is always under control and there is an adult present at all times. Also make sure there are no flammable items around the area.

Check Smoke Alarm Batteries

Regularly test and replace your smoke alarm batteries if they seem weak or you know it has been awhile.

Keep a Tidy Kitchen

There are so many heat sources in a kitchen and it is important that you keep flammable items away from these sources. This even includes food and crumbs.

Dryer Lint Filter

Before turning on the dryer, check for any lint in the catch.

Fraying Cords

Cords that are frayed can easily catch fire to itself and anything around it. Replace as soon as possible if you see any damage!  

Safely Store Products 

Read the warning labels on products and follow accordingly.

Fire Extinguishers

There should always be a fire extinguisher available when there are any dangers of fire or smoke, such as the kitchen.